Dell U4021QW Users Guide - Page 70

Troubleshooting, Self-test, Safety Instructions

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Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all digital and the analog cables from the back of computer. 3. Turn on the monitor. The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U4021QW or No HDMI 1 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U4021QW or No HDMI 2 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U4021QW or 70 | Troubleshooting

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Troubleshooting
Troubleshooting
WARNING:
Before you begin any of the procedures in this section, follow
the
Safety Instructions
.
Self-test
Your monitor provides a self-test feature that allows you to check whether your
monitor is functioning properly. If your monitor and computer are properly connected
but the monitor screen remains dark, run the monitor self-test by performing the
following steps:
1.
Turn off both your computer and the monitor.
2.
Unplug the video cable from the back of the computer. To ensure proper Self-Test
operation, remove all digital and the analog cables from the back of computer.
3.
Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the
monitor cannot sense a video signal and is working correctly. While in self-test mode,
the power LED remains white. Also, depending upon the selected input, one of the
dialogs shown below will continuously scroll through the screen.
No DP Cable
The display will go into Standby Mode in 4 minutes.
www.dell.com/U4021QW
or
No HDMI 1 Cable
The display will go into Standby Mode in 4 minutes.
www.dell.com/U4021QW
or
No HDMI 2 Cable
The display will go into Standby Mode in 4 minutes.
www.dell.com/U4021QW
or