Dell VS160 Dell PowerVault 110T DLT VS160 Tape Drive - User's Guide - Page 27

Troubleshooting: Dell PowerVault 110T DLT VS160 Tape Drive User's Guide Illuminated DLTtape™ IV cartridge is loaded. cartridge. If attempting to read, no action is required. Because this cartridge cannot be written, if you attempt a write operation, your backup application should return a "Write Protected" message. Clean LED: Slow blink Calibration error or permanent write/read error. The drive cannot read the calibration tracks on the tape or has encountered a permanent write or read error. If the failure is the result of a calibration error, the drive ejects the cartridge. If the failure is the result of a permanent read/write error, the drive does not eject the cartridge. Try a known-good cartridge. If condition persists with a particular cartridge, discard or degauss that cartridge. If repeatable with a known-good cartridge, try cleaning the drive. If cleaning does not help, replace the drive or contact Technical Support. Clean LED: Illuminated Cleaning required. Drive continues to function, although increased soft error rates may be encountered. Clean the drive at your earliest convenience. LED indication remains until drive is cleaned. Fault LED: Slow User initiated write/read blink diagnostic failed. Eject tape, power cycle or reset drive. Try diagnostic again with a different, known-good tape. Fault LED: Fast Servo or mechanical error. blink Fault LED: Illuminated Other LED Indications Internal firmware error. Unspecified. NOTICE: This feature overwrites any data currently on the cartridge. Confirm that the selected cartridge does not contain important data. If this condition persists with a known-good cartridge, contact Technical Support. Power cycle or reset the drive. Try the operation again with a known-good cartridge. If condition persists, contact Technical Support. Power cycle or reset the drive. Try the operation again with a known-good cartridge. If condition persists, contact Technical Support. If you encounter any LED indications that are not covered in this manual, contact Technical Support. See Front Panel Controls and Indicators in Introduction for a complete LED indicator reference. Table 2 helps you troubleshoot other drive and connectivity problems. Table 2. Drive and connectivity troubleshooting Symptom The host server does not recognize the drive. Problem The drive's SCSI ID might not be unique. Solution Regardless of the number of SCSI devices attached to the server that is to be the host for the PowerVault 110T DLT VS160 Tape Internal drive, each must have a unique SCSI ID. Check the SCSI IDs on all other SCSI devices on the selected server, including the SCSI host adapter, and select an unused SCSI ID for the PowerVault 110T DLT VS160 Tape Internal drive. The SCSI host adapter might be incorrectly configured. The SCSI cable might be loose. The SCSI terminator might be loose or missing. NOTE: If you attach the drive to a narrow (50-pin) bus, you can only use SCSI IDs 0 through 7. Check the SCSI host adapter configuration. Refer to the SCSI host adapter manuals for instructions. Check both ends of the SCSI cable, both for the external and internal drives. 1. Make sure an active Low-Voltage Differential/Single-Ended (LVD/SE) terminator is properly seated on the open SCSI connector on the rear panel of the external drive or on the last device on the SCSI bus. file:///C|/Users/rishi_sood/Desktop/Temp/MissingDocsPosted/110t_dlt/UG/trouble.htm[3/8/2013 11:46:14 AM]