Dell VS160 Dell PowerVault 110T DLT VS160 Tape Drive - User's Guide - Page 31

Troubleshooting: Dell PowerVault 110T DLT VS160 Tape Drive User's Guide log file in the application folder. As a result, you should not run the application directly from the CD as this prevents the application from creating the log file. The log file is useful for Technical Support in the event that troubleshooting the drive becomes necessary. 3. The diagnostic application searches for attached PowerVault 110T DLT1, PowerVault 110T DLT VS80, or PowerVault 110T DLT VS160 Tape drives, which it then displays on the left pane of the application main window. 4. Click the drive on which you want to run diagnostics. 5. Select the Test tab. 6. Choose the test you want to run on the selected drive from the pull-down menu under Select Test To Run. View the README file in the folder d:\Diags, where d: is the drive letter of the CD drive, on the Dell PowerVault 110T DLT VS160 Tape Drive User's Manual and Drivers CD for details on each available test. 7. Click the Run Test button. For more detailed instructions on using the diagnostic application, view the README file in the folder d:\Diags, where d: is the drive letter of the CD drive, on the Dell PowerVault 110T DLT VS160 Tape Drive User's Manual and Drivers CD. Reinstalling the Tape Backup Software See the User's Operating Guide supplied with your Tape Backup software application. Reinstalling Drivers for Windows 2000/Server 2003 NOTE: The device drivers supplied on the Dell PowerVault 110T DLT VS160 Tape Drive User's Manual and Drivers CD are required if you intend to use native operating system backup applications. Commercial backup applications provide all necessary device driver support. See Installing the Tape Backup Software in Getting Started and Setup for a list of compatible backup applications. Microsoft® Windows® 2000: 1. Make sure that you are logged on to the host server with Administrator privileges. 2. Insert the Dell PowerVault 110T DLT VS160 Tape Drive User's Manual and Drivers CD into the CD drive on the host server. 3. Right-click the My Computer icon on the Windows desktop, click Manage, then click Device Manager. The PowerVault 110T DLT VS160 Tape drive should be listed under the "? Other Devices" item as "QUANTUM VS160 SCSI Sequential Device." 4. Right-click the QUANTUM VS160 SCSI Sequential Device listing, click Uninstall, and then click the OK button to confirm that you want to remove the device. 5. Click the Action button in the upper-left corner of the Computer Management dialog box or right-click anywhere in the righthand pane of the dialog box. 6. Click Scan for Hardware Changes. Windows 2000 now scans for the PowerVault 110T DLT VS160 Tape drive. The PowerVault 110T DLT VS160 Tape drive appears under "? Other Devices" again. 7. Right-click the QUANTUM VS160 SCSI Sequential Device listing and click Properties. 8. Click the Reinstall Driver button. 9. When the Upgrade Device Driver Wizard appears, click the Next button. 10. Click Display a list... and then click the Next button. 11. Click the Tape Drives item in the list. You may have to scroll down to see this item. 12. Click the Have Disk button, type d:\Drivers\W2K, replacing d: with the drive letter for the CD drive into which you inserted the Dell PowerVault 110T DLT VS160 Tape Drive User's Manual and Drivers CD, and click the OK button. 13. Click the DLT VS Tape Drive entry and click the Next button. 14. Click the Next button to install the driver. 15. Click the Finish button. 16. Close the Device Properties dialog box. The drive now appears in Device Manager under Tape Drives, listed as "DLT VS Tape Drive," and is ready to use. Microsoft® Windows® Server™ 2003: 1. Make sure that you are logged on to the host server with Administrator privileges. 2. Insert the Dell PowerVault 110T DLT VS160 Tape Drive User's Manual and Drivers CD into the CD drive on the host server. file:///C|/Users/rishi_sood/Desktop/Temp/MissingDocsPosted/110t_dlt/UG/trouble.htm[3/8/2013 11:46:14 AM]