Dell XPS 13 9360 XPS 13 Service Manual - Page 110
System diagnostic lights - ram
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6 Select the device from the left pane and click Run Tests. 7 If there are any issues, error codes are displayed. Note the error code and contact Dell. or 8 Shut down the computer. 9 Press and hold the Fn key, while pressing the power button, and then release both. 10 Repeat steps 3-7 above. System diagnostic lights Power and battery-status light Indicates the power and battery-charge status. Solid white-Power adapter is connected and the battery has more than 5 percent charge. Solid amber-Computer is running on battery and the battery has less than 5 percent charge. Off • Power adapter is connected and the battery is fully charged. • Computer is running on battery and the battery has more than 5 percent charge. • Computer is in sleep state, hibernation, or turned off. The power and battery-status light blinks amber along with beep codes indicating failures. For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected. The following table shows different power and battery-status light patterns and associated problems. Table 16. Diagnostics Light pattern Problem description 2,1 CPU failure 2,2 System board: BIOS and ROM failure 2,3 No memory or RAM detected 110