Dell XPS 730 H2C Quick Reference Guide - Page 39

Drive Problems, Windows Vista

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3 Click Hardware Troubleshooter in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next. Windows Vista: 1 Click Start and click Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Battery Problems WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. R E P L A C E T H E B A T T E R Y - If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see the Service Manual at support.dell.com). If replacing the battery does not solve the problem, contact Dell. Drive Problems ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - Windows XP: • Click Start and click My Computer. Windows Vista: • Click Start and click Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TEST THE DRIVE - • Insert another disc to eliminate the possibility that the original drive is defective. • Insert a bootable media and restart the computer. Troubleshooting 39

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Troubleshooting
39
3
Click
Hardware Troubleshooter
in the
Search Results
list.
4
In the
Hardware Troubleshooter
list, click
I need to resolve a hardware
conflict on my computer
, and click
Next
.
Windows Vista:
1
Click
Start
and click
Help and Support.
2
Type
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
Battery Problems
WARNING:
There is a danger of a new battery exploding if it is incorrectly
installed. Replace the battery only with the same or equivalent type recommended
by the manufacturer. Discard used batteries according to the manufacturer's
instructions.
R
EPLACE
THE
B
ATTERY
—
If you have to repeatedly reset time and date information
after turning on the computer, or if an incorrect time or date displays during start-up,
replace the battery (see
the
Service Manual
at
support.dell.com
). If replacing the
battery does not solve the problem, contact Dell.
Drive Problems
E
NSURE
THAT
M
ICROSOFT
®
W
INDOWS
®
R
ECOGNIZES
THE
DRIVE
—
Windows XP:
• Click
Start
and click
My Computer
.
Windows Vista:
•
Click Start
and click
Computer
.
If the drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the
drive.
T
EST
THE
DRIVE
—
•
Insert another disc to eliminate the possibility that the original drive is defective.
•
Insert a bootable media and restart the computer.