Epson ActionPrinter 4500 User Manual - Page 216

Paper Handling, button was pressed, but the platen did not, move and paper was, not fed.

Page 216 highlights

Paper Handling The following section guides you through problems in handling single sheets and continuous paper. If you are having problems using the optional cut sheet feeder or pull tractor, see the section on options later in this chapter. Problem Solution Single sheets do not feed properly. The LOAD/EJECT button was pressed, but the platen did not move and paper was not fed. You may be trying to feed paper using one of the control panel buttons while the printer is on line (ON LINE light is on). Press the ON LINE button once to set the printer off line; then feed the paper. After feeding the paper, press the ON LINE button again to set the printer on line. See Chapter 3. The left edge guide may be set too far to the right so that the paper detector cannot sense it. Move the paper a little to the left. The PAPER OUT light should go off. 7-14 Troubleshooting

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The following section guides you through problems in handling single
sheets and continuous paper. If you are having problems using the
optional cut sheet feeder or pull tractor, see the section on options later
in this chapter.
Problem
Solution
Single sheets do not
feed properly.
The
LOAD/EJECT
button was pressed,
but the platen did not
move and paper was
not fed.
You may be trying to feed paper using one
of the control panel buttons while the
printer is on line (ON LINE light is on). Press
the
ON LINE
button once to set the printer
off line; then feed the paper. After feeding
the paper, press the ON
LINE
button again
to set the printer on line. See Chapter 3.
Paper Handling
The left edge guide may be set too far to
the right so that the paper detector cannot
sense it. Move the paper a little to the left.
The
PAPER OUT
light should go off.
7-14
Troubleshooting