Epson ActionPrinter 4500 User Manual - Page 223

Paper Handling Problem Continuous paper does not feed properly (continued). The short tear-off function is selected (DIP switch 2-2 is on), but it does not work (continued). The LOAD/EJECT button is pressed to eject the paper, the paper feed stops, and paper does not fully eject or it jams. Switching between single sheets and continuous paper cannot be performed properly. When the LOAD/EJECT button is pressed to load continuous paper, the platen does not rotate and the paper is not loaded. Solution Your program may not be sending a form feed command to the printer. At the end of your program or the page, send a form feed (FF). If you are using BASIC, be sure to add a semicolon (;) after the FF code to prevent any additional codes from being sent to the printer. You may have tried to back feed too many pages. Before ejecting the paper, always tear off the last printed page. See Chapter 3. You may be trying to eject labels. Labels may jam when they are fed backward, so always use the FORM FEED button and feed labels forward to eject them. Pull the paper release lever forward to the continuous paper position, set the paper, then press the LOAD/EJECT button. Troubleshooting 7-21