Epson C11C417001 Printer Basics - Page 39

Running the Head Cleaning Utility 1. Make sure the printer is turned on but not printing, and the red b error light is off. (If the red light is flashing or on, you may need to replace the ink cartridge; see page 35 for details.) 2. Windows: Right-click the printer icon on your taskbar (in the lower right corner of your screen). Select Head Cleaning. Macintosh OS 8.6 to 9.x: Choose File > Page Setup or Print. Click the Utility button, then click the Head Cleaning button. Macintosh OS X: Open the Applications folder and select EPSON Printer Utility. Select SP820 Series in the printer list, click OK, and select Head Cleaning. 3. Follow the instructions on the screen to clean the print head. Cleaning takes about 30 seconds, during which the printer makes some noise and the green P power light flashes. Caution: Never turn off the printer while the green P power light is flashing, unless the printer hasn't moved or made noise for more than 5 minutes. 4. When the green P power light stops flashing, make sure paper is loaded in the printer and click Print nozzle check pattern. Then click Print. The nozzle check pattern prints (see the next section for details). 5. If the nozzle check pattern has no gaps or lines, click Finish. If the pattern has white lines, click Clean to clean the print head again. If you don't see any improvement after cleaning three or four times, check the solutions beginning on page 48. You can also turn the printer off and wait overnight-this allows any dried ink to soften-and then try cleaning the print head again. 34 Maintaining Your Printer