Epson C11C417001 Printer Basics - Page 50

Running a Printer Check, Problems and Solutions

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Running a Printer Check You can run a printer check to determine whether a problem comes from the printer or some other source. 1. Turn off your printer and computer. 2. Disconnect the printer's interface cable. 3. Load letter-size paper in the printer. 4. Hold down the b maintenance button, then press and release the P power button. Continue holding down the b maintenance button until the green P power light flashes, then release it. 5. The printer prints one page showing its ROM version number and a nozzle check pattern. (If the pattern has lines, clean the print head; see page 33.) I If the test page prints, the problem probably lies in your software settings, interface cable, or computer, or your software may not be installed correctly. I If the test page doesn't print, you may have a problem with your printer. Try the suggestions in "Problems and Solutions" beginning on page 46. If nothing works, contact your dealer or EPSON as described on page 53. 6. Turn off the printer, reconnect the interface cable, then turn on your printer and computer. Solving Problems 45

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Solving Problems
45
Running a Printer Check
You can run a printer check to determine whether a problem comes from the printer
or some other source.
1.
Turn off your printer and computer.
2.
Disconnect the printer
’
s interface cable.
3.
Load letter-size paper in the printer.
4.
Hold down the
b
maintenance
button, then press and release the
P
power button. Continue holding
down the
b
maintenance button until
the green
P
power light flashes, then
release it.
5.
The printer prints one page showing its
ROM version number and a nozzle
check pattern. (If the pattern has lines,
clean the print head; see page 33.)
■
If the test page prints, the problem probably lies in your software settings,
interface cable, or computer, or your software may not be installed correctly.
■
If the test page doesn
’
t print, you may have a problem with your printer.
Try the suggestions in
“
Problems and Solutions
”
beginning on page 46. If
nothing works, contact your dealer or EPSON as described on page 53.
6.
Turn off the printer, reconnect the interface cable, then turn on your printer and
computer.