Epson C11C417001 Printer Basics - Page 58

Where To Get Help, Macintosh OS X

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Macintosh OS X 1. Open the Applications folder, then the Utilities folder. 2. Select Print Center, select SP820 Series, and click the Delete button. 3. Restart your Macintosh, then see page 55 to reinstall your software. Where To Get Help If you need help with your printer, Film Factory, or the P.I.M. Plug-in for Adobe Photoshop, see the contact information below. See the information on page 54 if you need help with the other photo software that came on your printer CD-ROM. EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below: Service World Wide Web Automated Telephone Services Access From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your EPSON SoundAdvice SM Express Code is 70360. Use this code to quickly select the EPSON Stylus Photo 820 in SoundAdvice. To speak to a technical support representative, dial: I U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Standard Time, Monday through Friday and 7 AM to 4 PM, Saturday. I Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Standard Time, Monday through Friday. Toll or long distance charges may apply. Solving Problems 53

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Solving Problems
53
Macintosh OS X
1.
Open the
Applications
folder, then the
Utilities
folder.
2.
Select
Print Center
, select
SP820 Series
, and click the
Delete
button.
3.
Restart your Macintosh, then see page 55 to reinstall your software.
Where To Get Help
If you need help with your printer, Film Factory, or the P.I.M. Plug-in for Adobe
Photoshop, see the contact information below. See the information on page 54 if you
need help with the other photo software that came on your printer CD-ROM.
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed below:
To speak to a technical support representative, dial:
■
U.S.:
(562) 276-7282
,
6
AM
to 8
PM
, Pacific Standard Time, Monday through
Friday and 7
AM
to 4
PM
, Saturday.
■
Canada:
(905) 709-2567
, 6
AM
to 6
PM
, Pacific Standard Time, Monday through
Friday.
Toll or long distance charges may apply.
Service
Access
World Wide
Web
From the Internet, you can reach EPSON Support at
. At this site, you can download drivers and
other files, look at product documentation, access troubleshooting
information, and receive technical advice through e-mail.
Automated
Telephone
Services
A variety of automated help services are available 24 hours a day, seven
days a week. To use these services, you must have a touch tone
telephone and call
(800) 922-8911
. Your EPSON SoundAdvice
Express Code is
70360
. Use this code to quickly select the EPSON
Stylus Photo 820 in SoundAdvice.
SM