Epson ColorWorks C3500 Technical Reference Guide - Page 149

Chapter 3 Handling Trouble Description Recovery method Image/ Illustra- tion Check the paper you are using and The paper you are the printer's [Media detection set- using does not match tings]. - the [Media detection settings]. See "Media detection settings" on page 115. The label gap may not be detected. Infrared light is used to detect the label gap; therefore, the infrared transmittance of the backing paper must be higher than the specified value and that of the label part must be lower than the specified value. When paper is loaded, Check the paper specifications, it is fed and an error and use the paper that matches occurs For Die-cut label The transmittance of the printer specifications. the paper you are You may be able to detect the gap - 3 using is out of the (Gap) and Transparent by performing [Adjust the Label die-cut label specifications. Gap Detection Sensor]. On the printer driver's [Printer Utilities] tab, click [Printer Setting Utility]. When the PrinterSetting screen is displayed, click [Printer Adjustment] - [Sensor Adjustment] and perform [Adjust the Label Gap Detection Sensor]. See "Sensor Adjustment" on page 136. If the printer has been working An error has occurred properly so far, the sensor may be - in the sensor. malfunctioning. Contact your dealer for repairs. 149