Epson ET-15000 Users Guide - Page 317
Scanning Speed is Slow, Cannot Save a Scan to a Shared Folder Over a Network, Epson Scan 2 Utility
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Windows 10: Click and select EPSON > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related topics Starting a Scan Scanning Speed is Slow If scanning speed is slow, try these solutions: • Lower the scan resolution in the Epson Scan 2 settings. Select a lower resolution, and try scanning again. • In the Epson Scan 2 window, click the icon. On the Scan tab, make sure Quiet Mode is disabled. Note: Quiet Mode is not available on all products. Parent topic: Solving Scanning Problems Cannot Save a Scan to a Shared Folder Over a Network If you cannot save a scan to a shared folder when scanning over a network, or saving takes a very long time, try these solutions: • If you cannot scan to a shared folder over the network, make sure you did the following: • Created a shared folder on your computer (Windows). 317