Epson ET-15000 Users Guide - Page 327

Fax Quality is Poor If you receive a poor quality fax, try these solutions: • Try enabling the error correction mode (ECM) setting. • Contact the fax sender and ask them to send the fax in a higher resolution. • Try reprinting the received fax. If the sent fax quality is poor, try these solutions: • Clean the scanner glass. • Clean the ADF. • Try changing the resolution or density setting on the control panel. • Try changing the original type setting on the control panel. • If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send feature. Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the product may automatically lower the resolution. • Try enabling the error correction mode (ECM) setting. Parent topic: Solving Faxing Problems Related references Basic Settings - Fax Fax Sending Options Related tasks Cleaning Your Product Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper size. If the message OK (Reduced Size) appears in the fax transmission report, the recipient's fax machine does not support A3-size documents. • If you are sending a fax using the scanner glass, make sure your original is placed correctly and that the correct paper size is selected on the control panel. 327