Epson Home Cinema 3800 Users Guide - Page 136
Solutions to Remote Control Problems, Solutions to HDMI Link Problems, Parent topic
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Solutions to Remote Control Problems If the projector does not respond to remote control commands, try the following solutions: • Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries. • Make sure you are operating the remote control within the reception angle and range of the projector. • Make sure the projector is not warming up or shutting down. • Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up. • Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment. • If you lose the remote control, you can purchase another from an authorized Epson reseller. Parent topic: Solving Projector or Remote Control Operation Problems Related references Remote Control Operation Optional Equipment and Replacement Parts Related tasks Replacing the Remote Control Batteries Solutions to HDMI Link Problems If you cannot control an HDMI device using the HDMI Link buttons, try the following solutions: • Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources. • Make sure the cables meet the HDMI CEC standard. • Make sure the connected device meets the HDMI CEC standard. See the documentation supplied with the device for more information. • Make sure the HDMI Link setting is set to On. • Check if the device is available in the Device Connections list in the Settings menu. If the device does not appear, it does not meet the HDMI CEC standards. Connect a different device. • Make sure the connected devices are turned on and in standby status. See the documentation supplied with the device for more information. 136