Epson Livingstation LS57P2 User Manual - Page 121
Problems Saving Photos to a CD-R/RW, Where to Get Help, Telephone Support Services
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Problems Saving Photos to a CD-R/RW When the CD-R/RW Writer can't write your photo to a disc, or has another detectable problem, the TV displays an error message on the screen. Follow the on-screen instructions to solve the problem. If replacing the disc doesn't solve the problem, make sure you didn't damage the drive by removing a disc, photo card, or cable, or by turning off the power while writing to a disc. If you previously wrote photos or other data to a CD-R/RW using a computer or other source, you cannot write photos to it with the TV. See page 93 for guidelines on writing photos to a CD-R/RW with your TV. Where to Get Help Epson provides technical assistance through the World Wide Web 24 hours a day. From the Internet, you can reach Epson's product support page at http://support.epson.com. After selecting your product, you can access troubleshooting information, download product documentation, and receive technical advice through e-mail. Telephone Support Services To use the Epson PrivateLineSM Support service, call (800) 637-7661 and enter the PIN on the Epson PrivateLine Support card included in your User's Guide kit. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a TV support specialist by dialing one of these numbers: • U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday • Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply. Before you call, please have the following information ready: • Product name (Epson Livingstation LS47P2 or LS57P2) • Product serial number (located on the back left side of the TV; you may also have written it down on the Quick Setup sheet when you set up your TV) • Description of the problem You can purchase supplies and accessories from your dealer or from Epson. Call (800) 873-7766 or visit the Epson Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. Solving Problems 121