Epson Stylus COLOR 740i User Manual - Page 154

Fixing Paper Problems

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The "SC 740 cannot be used" message appears (Macintosh) Possible cause Solutions The printer software has been corrupted. Remove and reinstall the printer software as described in Uninstalling Printer Software. Then, in the Extensions Manager, disable Quick Draw GX, enable EPSON Monitor3 and SC 740, and restart. Your printer doesn't print correctly as a remote printer (Windows NT) Possible cause Solution You may need to use a different network path and printer port. Select a different printer port in the printer's Properties window and enter the new network path to your printer at the DOS prompt. Then restart your computer. See your Windows NT documentation for instructions on changing the printer port and network path. Fixing Paper Problems To avoid most paper handling problems:  Use smooth, high-quality media designed for ink jet printers that meets the media specifications in Paper.  Follow all loading and handling instructions included with the media.  Load the media with the printable side face up as described in the Start Here card and in Media Loading and Handling Guidelines. Troubleshooting Page 154

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Troubleshooting
Page 154
The “SC 740 cannot be used” message appears (Macintosh
)
Your printer doesn’t print correctly as a remote printer (Windows NT)
Fixing Paper Problems
To avoid most paper handling problems:
Use smooth, high-quality media designed for ink jet printers
that meets the media specifications in
Paper
.
Follow all loading and handling instructions included with the
media.
Load the media with the printable side face up as described in
the
Start Here
card and in
Media Loading and Handling
Guidelines
.
Possible cause
Solutions
The printer software
has been corrupted.
Remove and reinstall the printer software as described in
Uninstalling
Printer Software
. Then, in the Extensions Manager, disable Quick Draw
GX, enable EPSON Monitor3 and SC 740, and restart.
Possible cause
Solution
You may need to use
a different network
path and printer port.
Select a different printer port in the printer’s Properties window and enter
the new network path to your printer at the DOS prompt. Then restart
your computer. See your Windows NT documentation for instructions on
changing the printer port and network path.