Epson Stylus Photo RX600 User Manual - Page 157
Where To Get Help, Epson Support - troubleshooting
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Where To Get Help If you need help with your Stylus Photo RX600 or Epson Scan software, see "Epson Support" below. If you need help with any other included software, see page 158. Epson Support Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service Access World Wide Web From the Internet, you can reach Epson Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. Automated Telephone Services A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdviceSM Express Code is 70520. Use this code to quickly select the Epson Stylus Photo RX600 in SoundAdvice. To speak to a technical support representative, dial: ■ US: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday ■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply. Before you call, please have the following information ready: ■ Product name (Epson Stylus Photo RX600) ■ Product serial number (located on the back) ■ Proof of purchase and date of purchase ■ Computer configuration ■ Description of the problem Where To Get Help 157