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Epson Stylus Pro 4900 Designer Edition User's Guide - Page 143

Solving Problems, flash. The following table lists the messages in alphabetical order

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Solving Problems | 145 When your paper runs out, ink is low, or a problem occurs, a message appears on the LCD screen, and the lights on the control panel come on or flash. The following table lists the messages in alphabetical order and includes an explanation and instructions for correcting the problem. Message Explanation Response BLACK INK ERROR BLACK INK DOES NOT MATCH PRINT JOB The type of black ink setting in Press to switch to the correct setting the printer does not match the and continue printing. setting in the driver. TO CANCEL PRINTING, PRESS THE BUTTON TO CHANGE BLACK INK TO PRINT, PRESS THE BUTTON BORDERLESS ERROR LOAD A SUPPORTED PAPER SIZE OR LOAD PAPER CORRECTLY The borderless setting is selected and paper that doesn't support borderless printing is loaded. The sheet size is not recognized. Press to cancel the print job. Change the setting in the printer driver or load different paper. Make sure the paper is flat. Paper is not loaded correctly. Make sure paper is loaded correctly. SpectroProofer is installed. CALL FOR SERVICE An error has occurred. The number 3000 indicates that the power cord is not connected correctly. Note the error number, then turn the printer off. Then check the power cord connection at both ends and turn it back on. If the message remains after restarting the printer several times, contact your service provider as described on page 13. CARTRIDGE COVER OPEN The cartridge covers are open. Close the left and right cartridge covers. CLOSE RIGHT AND LEFT CARTRIDGE COVERS CARTRIDGE COVER OPEN The left cartridge cover is open. Close the left cartridge cover. CLOSE LEFT CARTRIDGE COVER CARTRIDGE COVER OPEN CLOSE RIGHT CARTRIDGE COVER The right cartridge cover is open. Close the right cartridge cover. 145

Section	Page
Front Matter	1
FCC Compliance Statement	3
Contents	5
Introduction	9
Warnings, Cautions, Notes, and Tips	9
Options and Accessories	10
Where To Get Help	11
Windows System Requirements	11
Macintosh System Requirements	12
Important Safety Instructions	13
Ink Cartridge Safety Instructions	15
Printer Parts	16
Front	16
Back	16
Control Panel	17
LCD Screen	17
Chap 1-Setting Up the Printer	19
Unpacking and Connecting the Printer	19
Installing Ink	21
Connecting to Your System	23
Connecting Directly to the Computer	23
Windows	23
Macintosh	25
Connecting to a Network	26
Configuring the Network Interface	26
Printing a Network Status Sheet	28
Installing the Printer Software	28
Adding the Network Port	31
Updating Your Printer Firmware	33
Checking the Current Firmware Version	33
Downloading and Updating the Firmware	34
Chap 2-Handling Paper and Other Media	35
Selecting Media for Your Printer	35
Guidelines for Using Epson Media	36
Using Cut Sheet Paper	36
Cut Sheet Paper Paths	37
Loading Paper in the Paper Cassette	38
Using the Front Manual Feed Slot	43
Using the Rear Manual Feed Slot	46
Using Roll Paper	48
Roll Paper Guidelines	48
Removing and Installing the Spacer	49
Loading the Paper onto the Spindle	50
Placing the Paper in the Printer	51
Removing Paper from the Spindle	53
Switching Between 2-Inch and 3-Inch Roll Paper	54
Cutting Roll Paper Manually with the Built-in Cutter	54
Adjusting the Platen Gap for Thick or Thin Paper	55
Optimizing the Settings for Your Paper	56
Creating Custom Paper Configurations	56
Selecting Custom Paper Configurations	58
Chap 3-Printing With Epson Drivers for Windows	59
Sizing Images for Borderless Printing on Roll Paper	60
Choosing Basic Print Options	61
Selecting the Correct Media Type Setting	63
Choosing Color Management Options	65
Choosing Roll Paper Options	67
Choosing Cut Sheet Paper Options	70
Choosing Page Layout Options	73
Choosing Paper Configuration Options	74
Choosing Advanced Black and White Photo Settings	77
Saving, Exporting, and Importing Custom Settings	80
Saving and Exporting a Custom Settings Group	80
Importing a Custom Settings Group	81
Loading a Pre-Defined Settings Group	81
Editing Printer Driver Settings	82
Managing Print Jobs	83
Using the Progress Meter	83
Optimizing Print Speed	84
Setting Monitoring Preferences	86
Chap 4-Printing With Epson Drivers for Macintosh	87
Sizing Images for Borderless Printing on Roll Paper	88
Choosing Page Setup and Basic Print Options	89
Choosing Advanced Media Control Options	95
Choosing Roll Paper Settings	96
Controlling Borderless Image Expansion	98
Creating a Custom Preset and Printing	99
Choosing Advanced Black and White Photo Settings	100
Managing Print Jobs	103
Selecting the Correct Media Type Setting	104
Chap 5-Managing Color With Profiles	107
Macintosh Printing With a Color Profile	107
Setting Up Photoshop and Assigning a Profile	107
Selecting Print Settings and Printing	110
Windows Printing With a Color Profile	111
Setting Up Photoshop and Assigning a Profile	111
Selecting Print Settings and Printing	113
Chap 6-Maintaining and Transporting the Printer	115
Alert Lamp	115
Checking Printer Status and Part Life	115
Printing Status Information	116
Viewing Status Information	116
Checking Printer Status From the Printer Driver	117
Checking and Cleaning the Print Head	118
Running the Nozzle Check and Head Cleaning Utilities	118
Checking and Cleaning the Print Head Using the Control Panel	120
Automatically Checking and Cleaning the Print Head	121
Manually Checking and Cleaning the Print Head	121
Running Cleaning Cycles	122
Aligning the Print Head	123
Replacing Ink Cartridges	124
Changing the Black Ink Cartridge	128
Changing the Date and Time	129
Using Maintenance Mode	129
Replacing the Paper Cutter	131
Removing the Old Cutter	131
Installing the New Cutter	133
Replacing the Maintenance Tanks	135
Replacing the Ink Maintenance Tank	136
Replacing the Borderfree Maintenance Tank	137
Cleaning the Printer	139
Transporting or Storing the Printer	139
Preparing the Printer for Shipment	140
Setting Up the Printer After Transportation	140
Chap 7-Solving Problems	141
Diagnosing Problems	141
Checking Error Messages and Lights	142
Improving Print Quality	150
Solving Operational Problems	154
Solving Miscellaneous Printing Problems	155
Solving Paper Problems	157
Clearing Paper Jams	158
Uninstalling and Reinstalling the Printer Driver	161
Macintosh OS X	161
Windows	161
Appendix A: Specifications	163
Clearing Stored Print Information	163
Environmental	163
Electrical	163
Dimensions and Weight	164
Printer Interfaces	164
Safety Approvals	164
Media	164
Roll Paper	164
Cut Sheets	165
Printable Area	165
Ink Cartridges	166