Epson Stylus Pro User Manual - Birmy Mac - Page 38

Troubleshooting Printer Cannot Be Opened Because Printer Not Available l Is the imaging device's power on? l Is the imaging device connected properly to the PowerRIP server? Defective serial cables are a common problem. l If using EPSON's optional LocalTalk/Ethertalk interface board, have you named the printer correctly in the Printer Setup dialog menu? See page 36 for detailed instructions. Job in the-Print Queue Not Printed on Imaging Device l Is the PowerRIP printer ready rather than held, starting up, or closing? l Is this job set up to print to the correct PowerRIP printer? l Is the imaging device ready? Are any error indicators lit on the device? l Is the imaging device powered on? l Is the imaging device connected properly to the PowerRIP server? Job Does Not Appear in Pre-Print Queue l Is the PowerRIP printer for this job open? l Was job placed in the proper queue? When creating a PostScript file make sure you save it to the printer queue you have set up. If you saved it to some other location you can drag it into the proper print queue. l Has the PowerRIP printer been selected in the Chooser on the client? l Are both the PowerRIP server and client on the same enabled network? Job Prints in Black and White or One or More Colors Are Missing l Did you specify color output in your application's print dialog? l Is one or more of the colors in color ink cartridge exhausted? Job Just Printed Not in Post-Print Queue l Did you specify a purge time of 0 in the Printer Setup Dialog for the PowerRIP printer? l Did you specify a maximum job count of 0 in the Printer Setup Dialog for the PowerRIP printer? Birmy Graphics Corporation 33