Epson Stylus Pro User Manual - Birmy Mac - Page 5

Birmy Graphics Technical Support For technical assistance with the installation, configuration and operation of the Birmy PowerRIP, please call Birmy Customer Support (407) 723-2893. The hours of operation are 9am-8pm EST Please do not call the Birmy Fulfillment Center for technical information. There are no support personnel at that location; the phone number is for PowerRIP registration only. Please refer to Troubleshooting, Chapter 4, before calling Customer Support. When calling for technical assistance, be ready to identify your system and its configuration, the serial number of your copy of PowerRIP, and a description of the problems you are encountering. It is highly recommended that you enable the Log Messages option when creating a PowerRIP printer. The entries in the log will help our support staff to identify PostScript error messages. Birmy Graphics Corporation V o i c e (407) 723-2893 F A X (407) 768-9669 E m a i l [email protected] Mailing address Birmy Graphics Corporation 250 East Drive, Suite H Melbourne, FL 32904 iv Birmy Graphics Corporation