Epson SureColor F2100 Users Guide

Epson SureColor F2100 Manual

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  • Epson SureColor F2100 | Users Guide - Page 1
    Epson® SureColor® F2100 Series User's Guide
  • Epson SureColor F2100 | Users Guide - Page 2
  • Epson SureColor F2100 | Users Guide - Page 3
    Contents Epson SureColor F2100 Series User's Guide 9 Introduction to Your Printer...10 Printer Features ...10 Optional Equipment and Replacement Parts 11 Notations Used in the Documentation 12 Printer Part Locations...12 Printer Parts - Front/Top ...13 Printer Parts - Inside ...14 Printer Parts -
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    Maintenance Guidelines...89 Maintenance Safety Instructions ...90 Print Head Maintenance...91 Performing a Nozzle Check ...91 Cleaning the Print Head...94 Print Head Alignment ...95 Aligning the Print Head ...96 Fine-tuning Print Head Alignment 99 Using the Ink Cleaning Solution ...100 Disposing of
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    ...102 Replacing the Waste Ink Bottle ...103 Cleaning the Suction Cap...107 Replacing the Head Cleaning Set ...113 Replacing the Wiper Unit and Anti-drying Caps 114 Replacing the Flushing Pad...119 Washing the Ink Tubes...124 Shaking and Replacing the Ink Cartridges 128 Cleaning the Encoder Strip
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    Specifications ...181 Ink Cartridge Specifications...182 Cleaning Cartridge Specifications ...183 Pre-treatment Solution Specifications 184 Ink Cleaning and Tube Cleaning Solution Specifications 184 Safety and Approvals Specifications 185 Notices ...186 Important Safety Instructions...186 General
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    Ink Cartridge Safety Instructions 188 FCC Compliance Statement...189 Software License Terms...190 Binding Arbitration and Class Waiver 200 Trademarks ...203 Copyright Notice...203 A Note Concerning Responsible Use of Copyrighted Materials 204 Copyright Attribution ...204 7
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  • Epson SureColor F2100 | Users Guide - Page 9
    Epson SureColor F2100 Series User's Guide Welcome to the Epson SureColor F2100 Series User's Guide. For a printable PDF copy of this guide, click here. 9
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    manual. Printer Features Notations Used in the Documentation Printer Part Locations Printer Features The Epson SureColor F2100 Series printer includes these special features: High productivity • High-speed printing using high-density 360 dpi nozzles • Available 600 ml large-capacity ink cartridges
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    to Buy button. Or call 800-GO-EPSON (800-4637766) in the U.S. or 800-807-7766 in Canada. Option or part Cleaning cartridge (700 ml) Pre-treatment solution (20 liter) Printer maintenance kit Print head cleaning kit Waste ink bottle Printer air filter Large garment platen (16 × 20 inches [40.6 × 50
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    - Magenta (600 ml) UltraChrome DG ink cartridge - Yellow (600 ml) UltraChrome DG ink cartridge - White (600 ml) 1-year extended Epson Preferred Plus service plan Part number T725200 T725300 T725400 T725A00 EPPSCF2KB1 Parent topic: Printer Features Notations Used in the Documentation Follow
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    Printer Parts - Front/Top 1 Airflow vents 2 Printer cover 3 Ink cartridge cover (left) 4 Platen 5 Moveable base 6 Hooks (to hang platen frame) 7 Parallel adjustment plate 8 Height adjustment lever 9 Fixing lever 10 Spacer b 13
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    11 Spacer a 12 Ink cartridge cover (right) 13 Tweezer holder 14 Ink cartridges 15 External USB port 16 Control panel Parent topic: Printer Part Locations Printer Parts - Inside 1 Encoder strip (carriage scale) 2 Carriage shaft 3 Flushing pad 14
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    4 Air filter 5 Print head 6 Anti-drying caps 7 Suction/cleaning cap 8 Fabric wiper unit Parent topic: Printer Part Locations Printer Parts - Back 1 AC inlet 2 Waste ink outlet (left) 3 Tube clamp 15
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    4 Waste ink bottle holder 5 Waste ink bottle 6 Waste ink tube 7 Waste ink outlet (right) 8 LAN (Ethernet) port 9 Data light 10 Status light 11 USB port 12 Air inlet Parent topic: Printer Part Locations Control Panel and LCD Screen Control Panel Buttons and Lights 1 power light 2 power button 3
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    /right arrow button 10 USB memory device port 11 start button 12 start light 13 maintenance button 14 error light LCD Screen 1 Message display 2 Offest head alignment status 3 Printer temperature alert 4 Print job name 5 USB memory device status 6 Platen size 7 Waste
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    8 Head cleaning set status 9 Ink cartridge status 10 Total prints (current print job) 11 Preview operation (when printing from a USB memory device and this icon is displayed, press the down arrow button to preview the image) 12 Time before next automatic cleaning Parent topic: Printer Part Locations
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    power at a power strip or circuit breaker. The print head may not be capped properly. If this occurs, turn on the power until capping is performed automatically. • Do not remove ink cartridges while the printer is operating. • The suction cap, wiper unit, flushing pad, tubes, encoder strip (carriage
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    printing. If clogged nozzles are detected, clean the suction/cleaning cap and then clean the print head. • Even if the printer is not turned on, ink that has accumulated in the waste ink tubes may leak out. Make sure the waste ink bottle is installed even when the printer is not on. • Make sure that
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    installed in all the slots, even when the printer is not in use. The ink in the printer may dry out. • If you remove an ink cartridge before it is empty, wipe off any ink from the ink supply port using a cleaning stick in the maintenance kit. If ink dries on the supply port, the cartridge may
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    be able to print properly. • Do not drop ink cartridges or subject them to impacts. It may cause ink to leak. Note: To maintain the quality of the print head, the printer stops printing before ink cartridges are completely expended. The ink cartridges may contain recycled materials; this does not
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    a nozzle check. Alternately, you can also replace the White ink with cleaning cartridges (Maintenance > Replace White Ink). If the printer is left without replacing the White ink, the print head nozzles may become clogged. Note: White ink is consumed during maintenance even when printing only with
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    If you have applied pre-treatment solution and fixed the ink, we recommend soaking the T-shirt in water and washing turn yellow. Print soon after applying the pre-treatment solution and wash in water. Avoid direct sunlight if you store the T-shirt without printing. • For light-colored T-shirts, let
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    Pre-treating the T-shirt When printing with White ink, apply pre-treatment solution to the T-shirt Printer Turn on the printer and make sure it is functioning properly. 4. Creating Your Garment Design Create the data you want to print and use the Garment Creator software to send it to the printer
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    Fix the ink to the T-shirt. Parent topic: Basic Printing Related references Required Equipment Related tasks Preparing Your Printer Starting used to remove creases from T-shirts, and to fix the pre-treatment solution and ink. Your heat press needs to be larger than your platen and able to sustain a
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    : Using non-Epson pre-treatment solution may yield poor color, image quality, or washability. Note: Pre-treatment solution must be diluted with distilled water at a minimum 1:1 ratio. The amount of water added can vary depending on the material type and color of the garment. Pre-treatment roller set
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    Follow the instructions in these precaution could result in bloodshot eyes or mild inflammation. If problems persist, consult a physician. • If pre-treatment solution gets direct sunlight. • Do not put waste pre-treatment solution in the waste ink bottle as it will solidify if mixed with waste ink.
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    the perforations and remove the tap from inside the cardboard box. 2. Pull the cap section out of the hole in the cardboard. Note: Make sure you pull the cap section out of the hole in the cardboard. If the cap is opened without being pulled out, the pre-treatment solution may spill out
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    3. Remove the cap. 4. Remove the tap from the bag and turn the tap's handle section until the hole is visible as shown. Note: If you cannot see the hole or if the tap is damaged, contact Epson. 30
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    the solution, tilt the cardboard box and pour the pre-treatment solution into the desired container. 8. When you have finished pouring the solution, put the cap back on the end of the tap. 9. Store the cardboard box with the tap side facing up. Parent topic: Pre-treating a T-shirt 31
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    area is letter-size or smaller, start with a 1:2 ratio. If the printing area is larger than letter-size, start with a 1:3 ratio. When fixing ink with a heat tunnel: Start with a 1:2 ratio of pre-treatment solution to water and test by increasing the water up to a ratio of 1:3. Before applying
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    the fabric fibers to the direction of the print head movement. 5. Fix the pre-treatment solution with a heat press and parchment (silicone) paper. Note: The T-shirt fibers must be pressed flat to produce even whiteness. Even if you use a heat tunnel to fix the ink, use a heat press with parchment
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    fixing the pre-treatment solution, or White ink may absorb into the wet sections and Garment Creator software to transmit it to the printer. Visit your product's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product to download the Garment Creator software
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    Parent topic: Basic Printing Data Creation and Transmission Guidelines When creating data and transmitting it to the printer using Garment Creator, follow these guidelines: • For best results, select sRGB colors when creating data to be printed on a T-shirt. sRGB colors are closer to the actual
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    Sleeve platen 1 0.47 inch (12 mm) margins 2 Platen frame 3 Printable area 36
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    Medium-grooved platen 1 0.24 inch (6 mm) margins 2 Platen frame 3 Printable area 4 Rectangle part (you cannot print on this area if this part is removed [for zippers]) 5 2.60 inches (67 mm) 6 7.79 inches (198 mm) 7 6.65 inches (169 mm) 8 1.61 inches (41 mm) 9 6.33 inches (161 mm) 37
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    Your T-shirt Design Preparing Your Printer Before transmitting print data from the Garment Creator software, check the printer's status and make sure that the print head nozzles are not clogged. Perform a nozzle check to check for clogged nozzles and run a cleaning if necessary. Attaching the Grip
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    grip pad is included for the medium-size platen that comes with the printer. Other grip pad sizes are available for optional platens. Note: Do not attach grip pads to extra small garment, sleeve, or medium-grooved garment platens. Caution: If using a grip pad to print on thin fabric with a polyester
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    2. Place the grip pad on a flat surface with the back facing up, then place the platen in the center of the grip pad. 3. Flip the platen over and rub the section of the grip pad where you removed the backing to adhere it to the platen. 4. Carefully lift the grip pad and peel off the other two
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    5. Carefully adhere the rest of the grip pad to the platen and rub each section to adhere it. 6. Peel off the grip pad backing from all the edges. 41
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    7. Fold over the long edges of the grip pad and adhere them to the back of the platen. 8. Fold over the corners of the grip pad and adhere them to the back of the platen. 9. Fold over the short edges of the grip pad and adhere them to the back of the platen. 42
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    over and firmly press down on the edges of the grip pad to make sure they are firmly in place. Parent topic: Preparing Your Printer Related references Optional Equipment and Replacement Parts Related tasks Attaching the Platen Frame Hooks Removing the Grip Pad from the Platen Loading a T-shirt on
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    2. Peel off the edges of the grip pad. 3. Flip the platen over and hold it down with one hand. 44
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    not use solvents such as alcohol to remove the glue. You can damage, warp, or discolor the platen or other parts. Parent topic: Preparing Your Printer 45
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    You may need to attach or remove spacers, depending on the platen type and the fabric thickness. You need a Phillips-head screwdriver. 1. If the platen is not in the forward position, press the moveable base button to move the platen forward. 2. Turn off the printer. 3. Remove the platen from the
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    4. Check the installed spacers and determine which spacers you need based on the platen and fabric you are using. • When using the large garment, medium garment, small garment, or extra small garment platen: Attach spacers a and b for fabric with a thickness of up to 0.28 inch (7 mm). 47
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    Attach only spacer a for fabric with a thickness between 0.2 to 0.5 inch (5 to 13 mm). Attach only spacer b for fabric with a thickness between 0.35 to 0.67 inch (9 to 17 mm). Remove both spacers for fabric with a thickness between 0.59 to 0.95 inch (15 to 24 mm). • When using the sleeve platen or
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    Remove both spacers for fabric with a thickness between 0.24 to 0.55 inch (6 to 14 mm). 5. Rotate the fixing lever as shown to loosen it. 49
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    6. Remove the screw securing the parallel adjustment plate. Note: Keep the screw in a safe place (you will need it if you are attaching both spacers). 7. Remove the parallel adjustment plate. Caution: Be careful not to drop the parallel adjustment plate; it is a precision component. 50
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    8. Remove the height adjustment lever. 9. Remove or attach the spacers beneath the height adjustment lever. Removing 51
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    Attaching Note: Make sure the protruding sections of the spacers are aligned with the hole as shown. 10. Replace the height adjustment lever. 52
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    11. Reattach the parallel adjustment plate. Reinstall and tighten the screw that was removed in step 6 if you attached both spacers. 12. Rotate the fixing lever as shown to tighten it and secure the height adjustment lever. Parent topic: Preparing Your Printer 53
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    1. Align the platen to fit into the holes in the moveable base and place the platen on the printer. • Install a large garment, medium garment (standard), small garment, or extra small garment platen in any orientation. Then go to step 3. • If you are installing a medium grooved platen, make sure the
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    • If you are installing a sleeve platen, install it as shown. Then go to step 2. 55
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    2. Pass the fixing band under the parallel adjustment plate and align it with the groove on top of the platen and secure it tightly. Make sure the end of the fixing band is on the side of the platen. 56
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    3. After installing a platen of a different size, perform a head alignment. Parent topic: Preparing Your Printer Related references Optional Equipment and Replacement Parts Attaching the Platen Frame Hooks You can attach hooks to the printer to hang the platen frame when it is not in use. Note: Do
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    1. Insert the ends of each hook into the holes in the front of the printer as shown. 58
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    surface of the table or stand. Then hang the platen frame from the hooks. Parent topic: Preparing Your Printer Loading a T-shirt Refer to these sections to load a T-shirt into the printer. Loading a T-shirt on the Grip Pad Loading a T-shirt on the Platen Loading a Sleeve on the Sleeve Platen Loading
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    forward position, press the moveable base button to move the platen forward. 2. Load the T-shirt so that the shoulders are facing the front of the printer, as shown. 3. Gently pull the T-shirt over the edges of the grip pad to flatten it. 60
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    Note: Do not pull the T-shirt too much; otherwise, the print quality may decline. 4. Move the grip pad tool across the T-shirt vertically and horizontally from the edges as shown to flatten the printing surface. Repeat as needed to remove any slack or creases from the surface. Note: If the grip pad
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    grip pad tool catches on the fabric, you can use a heat-resistant release sheet with the grip pad tool as shown. Note: The printer detects the highest part of the garment surface. If there are any wrinkles, creases, or slack, a platen height error may occur or print quality may decline. Stretch the
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    5. Tuck the T-shirt around the platen so that it does not drape over the movable base. Parent topic: Loading a T-shirt Related tasks Attaching the Grip Pad to the Platen Loading a T-shirt on the Platen Before printing, carefully load a T-shirt on the platen using a platen frame. 1. If the platen is
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    2. Remove the platen frame. 3. Load the T-shirt so that the shoulders are facing the front of the printer, as shown. 64
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    4. Gently pull the T-shirt over the edges of the platen to flatten it. Note: Do not pull the T-shirt too much; otherwise, the print quality may decline. Note: Do not use the grip pad tool to smooth the surface when you are using the platen frame. 5. Replace the platen frame. 65
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    6. Gently pull the edges of the T-shirt outside of the frame to remove any slack. Note: The printer detects the highest part of the garment surface and adjusts the height accordingly. If there are any wrinkles, creases or slack near the inside edge of the frame, a platen height error 66
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    may occur or print quality may decline. Stretch the T-shirt to remove the slack, however, do not stretch the T-shirt so much that the printed image will be distorted. 67
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    base. 8. Reposition the platen frame a final time to make sure the garment is securely held down but not stretched. Repositioning the T-shirt Parent topic: with some T-shirt materials, the print surface may swell with absorbed ink if the pre-treatment solution is not completely dry on the T-shirt.
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    , try the following: 1. Check that the platen height is set to position 3 for a standard T-shirt. 2. Remove the frame and smooth out the creases and slack. 3. Reduce the width of the White ink in the printer's Garment Creator software or the RIP software so that the white under-base print does not
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    1. If the platen is not in the forward position, press the moveable base button to move the platen forward. 2. Remove the platen frame. 3. Slide the sleeve over the platen. 70
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    4. Gently pull the sleeve over the edges of the platen to flatten it. Note: Do not pull the sleeve too much; otherwise, the print quality may decline. Note: Do not use the grip pad tool to smooth the surface when you are using the platen frame. 71
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    5. Replace the platen frame as shown. Make sure the small holes in the frame are at the front and back. 6. Gently pull the edges of the sleeve outside of the frame to remove any slack. 72
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    and under the frame so that it does not drape over the movable base. 8. Reposition the platen frame a final time to make sure the garment is securely held down but not stretched. Parent topic: Loading a T-shirt Related references Optional Equipment and Replacement Parts Loading a Shirt on the Medium
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    2. Remove the platen frame. 3. Load the shirt so that the shoulders are facing the front of the printer as shown. • For polo shirts: Make sure that the collar or button section of the shirt fits into the cutout on the platen. Then go to step 6. 74
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    • For shirts with zippers: Go to steps 4 and 5 to remove the middle piece of the platen. Replace the platen and make sure that the zipper section of the shirt fits into the removed section on the platen. 4. Remove the screw as shown. 75
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    5. Slide the middle part of the platen back, then lift it up to remove it. Note: Keep the removed screw and part in a safe place. 6. Gently pull the shirt over the edges of the platen to flatten it. Note: Do not pull the shirt too much; otherwise, the print quality may decline. Note: Do not use the
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    7. Replace the platen frame. 8. Gently pull the edges of the shirt outside of the frame to remove any slack. Note: The printer detects the highest part of the garment surface. If there are any wrinkles, creases or slack near the inside edge of the frame, a platen height error may occur or print
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    . 10. Reposition the platen frame a final time to make sure the garment is securely held down but not stretched. Parent topic: Loading a T-shirt print surface is too far from the print head, print quality declines and ink may mist on the inside of the printer. To prevent this, adjust the platen to
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    surface of the garment is the highest surface on the platen. Seams, collars, zippers, pockets, and other raised areas will require a higher platen height and result in reduced print quality. Caution: Incorrect platen height settings cause excessive ink mist buildup inside the printer. If you notice
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    platens with spacers a and b attached, select 3 on both spacers. • When printing on T-shirts using the large garment, medium garment, small garment, or extra small garment platens with spacers a and b attached and a grip pad attached, select 4 on both spacers. • When printing on shirts using the
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    the fixing lever as shown to tighten it and secure the height adjustment lever. 6. Press the moveable base button to move the platen into the printer. 7. If Platen Height Error is still displayed on the LCD screen, repeat steps 1 through 6 and move the height adjustment lever one step to the right
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    job or cancel data that is being received by the printer using the printer's control panel. Note: You cannot cancel printing from the Garment Creator software once the computer has finished sending data to the printer. See the Garment Creator online help for more details. 1. Press the cancel button
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    Caution: Do not touch the printed surface when you handle the T-shirt; the ink is still wet. 1. Remove the platen frame. 2. Hold the T-shirt by the shoulders and carefully remove it from the platen; the ink is still wet and can be easily smudged. 3. Use a heat press or a heat tunnel to fix the
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    over the buttons or zippers to prevent them from being damaged by direct exposure to the heat press. Fixing conditions differ between the heat press or heat tunnel used and the amount of ink, so use the values in these sections only as a guide. Fixing Conditions (Heat Press) Fixing Conditions (
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    (180 °C), the Tshirt and the print surface may change color. Fixing color ink Type of heat tunnel Batch Conveyer Fixing White ink Type of heat tunnel Batch Conveyer Parent topic: Fixing the Ink Temperature 320 °F (160 °C) Temperature 320 °F (160 °C) Time 3.5 to 5 minutes 3.5 to 4.5 minutes Time
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    You can save print data from Garment Creator on a USB memory device and then connect the device to the printer for printing. Note: Data on the USB memory device is saved as filename Epson_repeat_print.prn. You can save print jobs from the Garment Creator software to any location on the computer
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    Memory Device You can print from a USB memory device connected to your printer. 1. Make sure the power light on your printer is not flashing. Note: Do not connect or disconnect a USB memory the up or down arrow button to set the number of copies, and press the right arrow button to select OK. 87
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    steps 3 through 5, but select Delete Print File and press the up or down arrow button to select the data you want to delete. Follow the instructions on the LCD screen to continue. Parent topic: Printing from a USB Memory Device Related tasks Cancelling a Print Job Related topics Loading a T-shirt 88
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    printer for optimum results. Maintenance Guidelines Maintenance Safety Instructions Print Head Maintenance Print Head Alignment Using the Ink Cleaning Solution Disposing of Used Consumables and Optional Parts Replacing the Waste Ink Bottle Cleaning the Suction Cap Replacing the Head Cleaning Set
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    . This may cause an operational error or a malfunction. • To prevent the print head from drying out, finish cleaning the suction cap and replacing the head cleaning set within 10 minutes. After 10 minutes, the printer displays a message. • Do not touch any parts or circuit boards other than the
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    nozzles before large print jobs or if you have not used the printer for an extended period of time. Inspect the printed check pattern and clean the print head if you notice faint or missing areas. • Head Cleaning: Clean the print head if you notice faint printing or gaps in the printed result. This
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    4. Remove the platen frame. 5. Place one sheet of A4- or letter-size plain paper on the center of the platen or grip pad. Secure the corners with tape. 92
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    6. Set the height adjustment lever to the P position if you are using a platen or the 1 position if you are using a grip pad. 7. Press the maintenance pattern prints onto the paper. 10. Remove the paper and check the printed pattern: • If there are no gaps in the pattern, the nozzles are clean. 93
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    , it performs an automatic Power On Cleaning to clean the print head. You can reset the automatic cleaning start time displayed on the control panel for certain cleaning levels, or disable automatic cleaning using the printer's control panel settings. 1. Press the maintenance button on the control
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    inertial force of the print head movements, direction of the print head movement, and thickness and texture of the media. Ink misalignment can also occur if the platen feed varies for some reason. To correct this problem, perform the following procedures from the printer's control panel as necessary
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    your printouts are grainy or blurry and contain vertical lines or faint text, you can realign the print head for each platen size and each ink color. 1. If the platen is not in the forward position, press the moveable base button to move it forward. 2. Make sure that spacers a and b are
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    5. Place one sheet of A4- or letter-size plain paper on the center of the platen or grip pad. Secure the corners with tape. 6. Set the height adjustment lever to the 1 position. 7. Press the right arrow button on the control panel to display the menu. 8. Press the up or down
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    button. If there is no optimum number in the check pattern, select 1 or 13 (whichever is better), and perform Head Alignment again. 15. Select the best pattern number for each of the ink colors and press the OK button when you are finished. You return to the Ready screen. 16. Perform an
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    as the Offset Head Alignment setting. Position number (platen height) 1 2 3 4 Starting offset value 0 +3 +6 +9 Garment thickness (T-shirt example button to highlight Printer Setup, and press the right arrow button to select it. 4. Press the right arrow button to select Offset Head Alignment. 5.
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    or the print head, use the ink cleaning solution. Use the ink cleaning solution only to clean the suction cap and encoder strip (carriage scale), and around the print head. Caution: Always wear gloves when using ink cleaning solution, and follow these safety instructions: • If cleaning solution gets
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    cloth in the ink cleaning solution and let it soak in. Make sure that the solution does not drip from the cleaning swab or cleaning cloth when you remove it from the cup. 4. Clean the suction cap, encoder strip (carriage scale), and around the print head as necessary. Note: If cleaning fluid gets on
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    of the entire waste ink bottle; do not pour waste ink into another container. • Never remove the waste ink bottle during printing, print head cleaning, maintenance, or ink replacement. Waste ink may leak. • The printer calculates the amount of waste ink in the waste ink bottle and displays a warning
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    the Safety Data Sheet found on Epson's support website. Parent topic: Disposing of Used Consumables and Optional Parts Related tasks Replacing the Waste Ink Bottle Replacing the Waste Ink Bottle When you see the Prepare empty waste ink bottle message on the printer's LCD screen, you need to replace
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    1. Remove the outer and inner caps from the new waste ink bottle and store them in a safe place. Note: Keep the caps so you can use them to dispose of the used waste ink bottle. 2. Remove the waste ink tube from the used waste ink bottle and insert it into the new waste ink bottle. Be careful not
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    3. Place the inner and outer caps you removed from the new waste ink bottle on the used waste ink bottle. 105
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    still inserted into the neck of the bottle. If the waste ink tube comes out of the bottle, waste ink will spill out. 5. Press the OK button. 6. Press the OK button to clear the waste ink counter. Note: If you replaced the waste ink bottle before the replacement message appeared on the control panel
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    you continue to use the printer without cleaning the suction cap, the ink nozzles may clog and print quality may decline. 1. Turn on the printer. 2. Press the maintenance button. The Maintenance menu appears. 3. Press the up or down arrow button to select Head Cap Cleaning, and press the right arrow
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    5. Open the printer cover. 108
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    6. If a film of waste ink has built up on the suction cap, remove it with the supplied plastic tweezers. Caution: Use only the supplied plastic tweezers. Be careful not to damage the suction cap. If the suction cap is damaged, air may leak and the print head may become dry or difficult to clean. 109
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    dampened with ink cleaning solution. Rotate the swab as you wipe. Caution: Make sure ink cleaner does not drip onto the anti-drying caps to the right of the suction cap. If any cleaner does drip, wipe it with a dry cleaning swab. If cleaner is left on the anti-drying caps, the print head nozzles
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    8. Wipe the outside of the suction cap with a large cleaning swab dampened with ink cleaning solution. 9. Wipe the top edge of the suction cap with a large cleaning swab dampened with ink cleaning solution. 111
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    10. If necessary, remove any excess ink from the edges of the cap. 11. Close the printer cover. 12. Press the OK button. The print head returns to its normal position and the Settings menu closes. 13. Perform a nozzle check. Parent topic: Maintenance Related references Optional Equipment and
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    topics Disposing of Used Consumables and Optional Parts Replacing the Head Cleaning Set Replace the head cleaning set when you see a message on the LCD screen. Note: The printer warns you when the head cleaning set is running low. The printer warning system may not function properly if you do not
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    Anti-drying Caps When you replace the head cleaning set, begin with replacing the wiper unit and the anti-drying caps. 1. Open the printer cover. 2. Unpack the new wiper unit and retain the packaging for disposing of the used wiper unit. 3. Put on the gloves supplied with the head cleaning set. 114
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    4. Place your fingers into the groove at the back of the wiper unit and raise it slightly as shown. 5. Grasp the wiper unit as shown and lift it out of the printer. 115
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    is classified as industrial waste. When handing it over to the industrial waste disposal company, make sure you include the Safety Data Sheet found on Epson's support website. 7. Insert the new wiper unit into the printer as shown. 116
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    8. Press down on the wiper unit until you hear it click into place. 9. Unpack the new anti-drying cap and retain the packaging for disposing of the used anti-drying cap. 10. Remove the cover from the new anti-drying cap. 117
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    11. To remove the anti-drying cap from the printer, pull the lever toward you as shown here, and lift out the anti-drying cap. 12. Place the cover on the old anti-drying cap and put it in the bag you retained from the new anti-drying cap. 118
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    on the printer. 14. Close the printer cover. 15. Press the OK button. 16. Press the up or down arrow button to highlight Yes, and press the OK button. 17. Press the OK button again to move the print head to the flushing pad replacement position. Parent topic: Replacing the Head Cleaning Set Related
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    Note: The flushing pad, wiper unit, and anti-drying caps should all be replaced at the same time. 1. Open the printer cover. 2. Unpack the new flushing pad and retain the packaging. 120
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    3. Grasp the flushing pad by its tab and gently lift it. Caution: Lift the flushing pad carefully as ink could fly out if it is raised with too much force. 121
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    4. Hold the flushing pad at an angle and wait until the waste ink stops dripping into the receptacle beneath it. If waste ink drips into the printer, clean it up immediately. 5. Place the used flushing pad into the bag that contained the new flushing pad. 122
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    damaged. 7. Close the printer cover. 8. Press the OK button. The print head returns to its normal position. Parent topic: Replacing the Head Cleaning Set Related references Optional Equipment and Replacement Parts Related tasks Replacing the Wiper Unit and Anti-drying Caps Related topics Disposing
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    4 Color ink mode Ink setting Color ink Number of cartridges/solutions Cyan ink: 1 Magenta ink: 1 Yellow ink: 1 Black ink: 1 Cleaning solution: 4 Note: If you start the tube washing process and do not have enough cleaning solution in the cartridges, you will not be able to use your printer until
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    button to highlight Tube Washing, and press the right arrow button to select it. 5. Press the up or down arrow button to highlight White Ink or Color Ink, and press the right arrow button to select it. 6. Press the up or down arrow button to highlight Yes, and press the OK button
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    9. Place your finger in the indentation on top of the ink cartridge and pull it straight out. Note: Removed ink cartridges may have ink around the ink supply port, so be careful not to get ink on the surrounding area. 126
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    into the slot. Note: Do not touch the IC chip on the top of the cartridge; otherwise, the cartridge may not be recognized, or the printer may not print properly. 11. Repeat steps 9 and 10 for each White ink or color ink cartridge that you are cleaning. 12. Close the ink cartridge cover. 127
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    of non-genuine ink may cause damage that is not covered by Epson's warranties and, under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed, and use of non-genuine ink is recorded for possible use in service support. Note: Do not
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    pull it straight out of its slot. Note: Removed ink cartridges may have ink around the ink supply port, so be careful not to get ink on the surrounding area. 4. Do one of the following: • Shake the cartridge as shown below, place it back in the printer, repeat for any other cartridges, and close the
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    starting with step 6. 5. Rapidly shake each new ink cartridge for about 15 seconds. For White ink, flip the cartridge over as shown and repeat. Caution: Do not touch the IC chip on the end of the cartridge; otherwise, the cartridge may not be recognized, or the printer may not print properly. 130
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    with the label side facing the side of the printer and slide it all the way into the slot. Note: Make sure that the color of the ink cartridge matches the color of the label on the printer. 7. If you need to replace another ink cartridge, repeat these steps. Note: Make sure to install
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    Replacing the Air Filter You see a message on the LCD screen when it is time to clean the encoder strip (carriage scale) and replace the air filter. 1. Turn off the printer. 2. Open the printer cover. 3. Let the ink cleaning solution soak into the cleaning cloth supplied with the new air filter. 132
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    4. Hold down the encoder strip (carriage scale) on the left side as shown. Caution: Do not touch the carriage shaft. Doing so may cause the printer to operate incorrectly. 1 Carriage scale 2 Carriage shaft (do not touch) 133
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    cloth in small motions to the right and across the length of the encoder strip (carriage scale). You do not need to clean the sections covered by the print head. Caution: Make sure that ink cleaning solution does not drip into the printer. If any cleaning solution does drip, wipe it with a dry
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    force, or the right side may detach or the encoder strip (carriage scale) may be damaged, causing the printer to operate incorrectly. 6. Use a dry cleaning cloth to wipe away any ink cleaning solution or dust remaining on the encoder strip (carriage scale). 7. Unpack the new air filter and retain
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    8. Grasp the tab on the air filter and lift it up to remove it. 136
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    9. Place the used air filter into the bag you retained from the new air filter. 10. Install the new air filter into the printer as shown and press it down until you hear it click into place. Parent topic: Maintenance 137
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    Around the Print Head Clean around the print head to remove any lint or fibers that have accumulated around the print head nozzles. 1. Let the ink cleaning solution soak into a new large cleaning swab. 2. Turn on the printer. 3. Press the maintenance button. The Maintenance menu appears. 4. Press
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    7. After the print head has moved to the maintenance position, place a metal or plastic tray, or a sheet of paper under the print head to prevent ink from dripping onto the printer. 139
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    8. Look into the print head below the control panel. Wipe the edges at the front and rear of the nozzle surface with the cleaning swab as shown. 9. Wipe the parts on the left and right of the nozzle surface. 140
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    the printer cover. 12. Press the OK button. The print head returns to its normal position. 13. Perform a nozzle check. Parent topic: Maintenance Related tasks Performing a Nozzle Check Cleaning the Platen Path If you have problems printing normally, even after performing a head cleaning, clean the
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    3. Open the printer cover. 4. Wipe the metal border on the left of the wiper unit using a soft, clean cloth dampened with water and wrung tight. 142
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    Note: Do not apply force to the gears shown below when cleaning. A malfunction may occur. 143
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    must change the ink cartridges to cleaning cartridges if the planned period of nonoperation is one month or more. Caution: If you do not change the ink cartridges to cleaning cartridges before storing the printer, it may be impossible to clear clogs in the print head when the printer is turned back
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    storage. 8. When you turn on the printer after the storage period, follow the instructions on the control panel to install the ink cartridges. Parent topic: Maintenance Related tasks Shaking and Replacing the Ink Cartridges Cleaning the Printer To keep the printer in optimum condition, you need to
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    cover in the same manner. Note: To reduce ink mist buildup inside your printer, clean it regularly using a small amount of cleaning solution on a lint-free cloth. Gently clean the flat surfaces, print head cover, and inside the printer cover. Caution: Do not use organic solvents such as alcohol
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    Parent topic: Maintenance 147
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    the Printer Follow the instructions in these sections to prepare and move the printer, and set it back up after moving it. When transporting the printer, protect it from shock and vibration by packing it using the packing materials it came with. Caution: • Leave the ink cartridges installed
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    same floor level as described here. Note: Wear the protective gloves included in the maintenance kit to prevent your hands from being soiled by waste ink. 1. Make sure the printer is turned off. 2. Carefully remove the waste ink tube from the waste ink bottle. 3. Remove the waste
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    4. Remove the waste ink tube from the tube clamp. 5. Pull out the left and right waste ink tubes. Note: Be careful when removing the waste ink tubes; waste ink may spill from the outlet or tube. Parent topic: Moving or Transporting the Printer 150
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    is suitable for installation. 2. Install the waste ink tube and the waste ink bottle. 3. Connect the power cable to an electrical outlet and turn on the printer. 4. Perform a nozzle check and confirm that there are no clogged nozzles. 5. Align the print head and check the print quality. Parent topic
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    Follow the instructions in these sections to access the printer menu system and select settings. Accessing the Printer's Menus Maintenance Menu Settings Printer Setup Menu Settings USB File List Menu Settings Printer Status Menu Settings Administrator Menu Settings Accessing the Printer's Menus You
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    Panel Menus Maintenance Menu Settings Settings on the Maintenance menu let you run essential printer maintenance utilities. Caution: Follow the instructions in the topic links below the table to use these menu settings correctly. Setting Nozzle Check Head Cleaning Options - Selected Nozzles All
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    and Replacement Parts Related tasks Washing the Ink Tubes Performing a Nozzle Check Cleaning the Print Head Shaking and Replacing the Ink Cartridges Replacing the Waste Ink Bottle Replacing the Head Cleaning Set Cleaning the Suction Cap Storing the Printer 154 Description Select Yes to move the
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    : Using the Control Panel Menus Related tasks Aligning the Print Head Cleaning the Print Head Adjusting the Height of the Platen USB File List Menu Settings Settings on the USB File List menu let you print, delete, and control settings for files on a USB memory device connected to the printer. 155
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    the Control Panel Menus Related topics Printing from a USB Memory Device Printer Status Menu Settings Settings on the Printer Status menu let you display information about your printer's current status. Setting Total Prints Firmware Version Options - Firmware number Description Displays the total
  • Epson SureColor F2100 | Users Guide - Page 157
    sheet using this menu, remove any connected USB memory device from the printer to avoid losing data on the device or causing unexpected print results. Setting Network Setup Options IP Address Setting Restore Settings Description Select how the network assigns IP addresses Auto: uses DHCP to
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    Select On to have the printer perform cleaning after power is turned on and before starting printing for the first time. Cleaning is also performed peridiocally after that. Cleaning may take up to 20 minutes. (Available only for White Ink Mode.) Select to set the printer's built-in clock, used when
  • Epson SureColor F2100 | Users Guide - Page 159
    ink The waste ink bottle is almost full. Make sure you have a replacement waste bottle. ink bottle handy. Suction Error See manual to clean caps. A suction pressure error occurred while cleaning the print head. Clean the suction cap. If the message appears frequently, contact Epson for support
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    back, then start replacement. See manual to clean scale and change air filter. USB Memory Error Failed to read USB memory. USB Memory Error Failed to write to USB memory. Condition/solution It is almost time to replace the head cleaning set (wiper unit, anti-drying caps, and flushing pad). Although
  • Epson SureColor F2100 | Users Guide - Page 161
    the printer. • Make sure you have the latest firmware and are running the latest version of Garment Creator software. Information 10 minutes or more has passed since you started cleaning the cap or Some time has passed since operation began. replacing the head cleaning set. If the print head is
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    times. If the same call for service is displayed on the LCD screen, contact Epson for support and provide them with the displayed service code. Status Icons Icons Description Printer temperature alert Displayed when the temperature around the print head exceeds 86 ˚F (30 ˚C). If you continue
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    corresponds roughly to the remaining bottle capacity. The waste ink bottle is almost full. Make sure you have a new waste ink bottle ready. The waste ink bottle is full. Replace the waste ink bottle with a new one. Head cleaning set status The size of the filled square corresponds roughly to
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    in the time before automatic cleaning occurs depending on the temperature around the print heads. Automatic cleaning may start when the power is turned off and then back on, regardless of the time displayed. Note: Automatic cleaning is performed by the printer at a defined interval to keep
  • Epson SureColor F2100 | Users Guide - Page 165
    Ink Bottle Cleaning the Print Head Cleaning the Suction Cap Performing a Nozzle Check Adjusting the Height of the Platen Replacing the Head Cleaning Set Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air Filter Related topics Printing from a USB Memory Device Solving Printer Problems
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    the Administrator menu. Parent topic: Solving Printer Problems Related references Administrator Menu Settings Solving Printing Problems Check these sections if you have problems printing with your product. Nothing Prints Cannot Print Over a Network Print Head Moves But Nothing Prints Platen Height
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    . • Make sure you installed your printer's network software as described in the Network Guide. • If you are using TCP/IP, make sure the printer's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually. • Check your wired LAN
  • Epson SureColor F2100 | Users Guide - Page 168
    a cleaning message is displayed on the LCD screen after you have cleaned the encoder strip (carriage scale), make sure that no dust or ink cleaner remains on the encoder strip (carriage scale). If the cleaning message appears again, contact Epson for support. Parent topic: Solving Printing Problems
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    tasks Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air Filter Printing Is Slow or Stops Intermittently If printing is slow or stops in the middle of a print job, try these solutions: • Make sure Print Direction is set to Bi-Direction (High Speed) in the Garment Creator software
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    cap. For White ink, also wash the tubes. • If the printer has not been used for a long time, nozzles may be dried and clogged. If cleaning the print head does not solve the problem, replace the ink cartridges with cleaning cartridges. • Lint may have adhered to the platen near the print head. Clean
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    Related tasks Washing the Ink Tubes Cleaning the Print Head Cleaning the Suction Cap Shaking and Replacing the Ink Cartridges Performing a Nozzle Check Cleaning Around the Print Head Cleaning the Platen Path Overall Print Quality Is Poor If you notice that your print quality is uneven, too light,
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    even after aligning the print head, set the Head Move Direction setting to Uni-Directional in the Garment Creator software or the printer's menus. If lines are still visible, adjust the print quality settings in the Garment Creator software. Parent topic: Solving Print Quality Problems 172
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    Reduction mode in the Garment Creator software. (This mode is not applicable when White ink is used.) Parent topic: Solving Print Quality Problems Related tasks Cleaning the Suction Cap Performing a Nozzle Check Aligning the Print Head Cleaning Around the Print Head Cleaning the Platen Path White
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    of polyester in a garment. Parent topic: Solving Print Quality Problems Related references Fixing the Pre-treatment Solution (Heat Press) Handling White Ink Related tasks Washing the Ink Tubes Performing a Nozzle Check Aligning the Print Head Cleaning Around the Print Head Cleaning the Platen Path
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    Head Cleaning the Platen Path Printer Status Sheet or Logs Print Incorrectly If the printer status sheet and log are printed beyond the edges of your paper, make sure you are printing with a medium size (standard) platen. Parent topic: Solving Print Quality Problems Uninstall Your Product Software
  • Epson SureColor F2100 | Users Guide - Page 176
    OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If re-installing your product software does not solve a problem, contact Epson support. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do
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    have your printer serial number and proof of purchase. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions
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    on how to return your Epson products for proper disposal. Windows System Requirements Mac System Requirements Printer Specifications Electrical Specifications Environmental Specifications Dimension Specifications Ink Cartridge Specifications Cleaning Cartridge Specifications Pre-treatment Solution
  • Epson SureColor F2100 | Users Guide - Page 179
    -TX XGA (1024 × 768) or higher Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical
  • Epson SureColor F2100 | Users Guide - Page 180
    Printer Specifications Printing method On-demand ink jet Nozzle configuration White Ink Mode: White: 360 nozzles × 4 Color: 360 nozzles × 4 colors Cleaning: 360 nozzles × 2 Color Ink Mode: 360 nozzles × 4 colors Cleaning: 360 nozzles × 6 High-Speed Color Mode: 360 nozzles × 2 (×4 colors)
  • Epson SureColor F2100 | Users Guide - Page 181
    104 °F (-20 to 40 °C); within 1 month at 104 °F (40 °C) Humidity (non-condensing) Note: Operating the printer when the temperature around the print head exceeds 86 °F (30 °C) will cause more frequent automatic cleaning cycles. Operating: 20 to 80% RH Storage: 5 to 85% RH Parent topic: Technical
  • Epson SureColor F2100 | Users Guide - Page 182
    Specifications Type Color Expiration date Temperature Epson ink cartridges White Ink Mode: Cyan, Magenta, Yellow, Black, White Color Ink Mode/High-Speed Color Mode: Cyan, Magenta, Yellow, Black Opened package: Up to 1 year from installation in printer Unopened package: See the date printed
  • Epson SureColor F2100 | Users Guide - Page 183
    4.3 inches (110 mm) Parent topic: Technical Specifications Cleaning Cartridge Specifications Expiration date Temperature Capacity Dimensions See the date : 50 to 95 °F (10 to 35 °C) Storage (in package and after installation in printer): -4 to 104 °F (-20 to 40 °C); within 4 days at -4 °F (-20
  • Epson SureColor F2100 | Users Guide - Page 184
    28 gal (20 L) 11.8 inches (300 mm) × 11.8 inches (300 mm) × 11.8 inches (300 mm) Parent topic: Technical Specifications Ink Cleaning and Tube Cleaning Solution Specifications Expiration date Temperature Capacity See the date printed on the package; at normal temperature Operating: 50 to 95 °F (10
  • Epson SureColor F2100 | Users Guide - Page 185
    Safety and Approvals Specifications United States Canada Safety: UL60950-1 EMC: FCC part 15 Subpart B class A Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class A Caution: This is a class A product. In a domestic environment, this product may cause radio interference in which
  • Epson SureColor F2100 | Users Guide - Page 186
    Compliance Statement Software License Terms Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Ink Cartridge Safety Instructions Parent topic
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    plug, replace the cord set or consult a qualified electrician beyond its base in all directions. It will not operate properly the ink cartridges while printing. • Do not move the print head by service the product yourself. • Unplug the product and refer servicing to qualified service instructions. 187
  • Epson SureColor F2100 | Users Guide - Page 188
    details. Parent topic: Important Safety Instructions Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. • Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash
  • Epson SureColor F2100 | Users Guide - Page 189
    direct sunlight. • After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least four hours before using it. Parent topic: Important Safety Instructions and used in accordance with the instruction manual, may cause harmful interference to radio
  • Epson SureColor F2100 | Users Guide - Page 190
    copyright and license, "Info-ZIP" is defined as the following set of individuals: Mark Adler, John Bush, Karl Davis, Harald direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use this software. Permission is granted to anyone to use this software
  • Epson SureColor F2100 | Users Guide - Page 191
    its own source and binary releases. Bonjour This printer product includes the open source software programs which apply the Apple Public Source License model of this printer product. If you desire to receive the source code of the Bonjour Programs, contact Epson support. You can redistribute
  • Epson SureColor F2100 | Users Guide - Page 192
    or as part of a Larger Work, in any way to provide a service, including but not limited to delivery of content, through electronic communication with a with, You, where "control" means (a) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or
  • Epson SureColor F2100 | Users Guide - Page 193
    Rights. You expressly acknowledge and agree that although Apple and each Contributor grants the licenses to their respective portions of the Covered Code set forth herein, no assurances are provided by Apple or any Contributor that the Covered Code does not infringe the patent or other intellectual
  • Epson SureColor F2100 | Users Guide - Page 194
    may choose to offer, and to charge a fee for, warranty, support, indemnity or liability obligations and/or other rights consistent with the scope terms applicable to Covered Code created under this License. 8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release,
  • Epson SureColor F2100 | Users Guide - Page 195
    "Apple", "Apple Computer", "Mac", "Mac OS", "QuickTime", "QuickTime Streaming Server" or any other trademarks, service marks, logos or trade names belonging to Apple (collectively "Apple Marks") or to any trademark, service mark, logo or trade name belonging to any Contributor. You agree not to use
  • Epson SureColor F2100 | Users Guide - Page 196
    (Technical Data - Commercial Items) and 227.7202-3 (Rights in Commercial Computer Software or Computer Software Documentation). Accordingly, all U.S. Government End Users acquire Covered Code with only those rights set forth herein. 13.2 Relationship of Parties. This License will not be construed
  • Epson SureColor F2100 | Users Guide - Page 197
    of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. 13.7 Entire Agreement; com/apsl/ and read it before using this file. The Original Code and all software distributed under the License are distributed on an 'AS IS' basis, WITHOUT WARRANTY
  • Epson SureColor F2100 | Users Guide - Page 198
    features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
  • Epson SureColor F2100 | Users Guide - Page 199
    an acknowledgement: "This product includes software written by Tim Hudson ([email protected])" * THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ''AS ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
  • Epson SureColor F2100 | Users Guide - Page 200
    any dispute, claim, controversy or action between you and Epson arising out of or relating to this Agreement, Epson branded products (hardware and including any related software), or other transaction involving you and Epson, whether in contract, warranty, misrepresentation, fraud, tort, intentional
  • Epson SureColor F2100 | Users Guide - Page 201
    us if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall include the sender's .jamsadr.com or by calling 1-800-352-5267, and under the rules set forth in this Agreement. All Disputes shall be resolved by a single neutral
  • Epson SureColor F2100 | Users Guide - Page 202
    (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the
  • Epson SureColor F2100 | Users Guide - Page 203
    you opt-out consistent with the procedure set forth above, all other terms shall continue EPSON®, SureColor®, and UltraChrome® are registered trademarks, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Epson PreferredSM and Epson StoreSM are service marks of Epson
  • Epson SureColor F2100 | Users Guide - Page 204
    or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
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Epson
®
SureColor
®
F2100 Series
User's Guide