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Epson SureColor F2100 Users Guide - Page 165

Solving Printer Problems, Printer Does Not Turn On, LCD Screen Shuts Off

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Parent topic: Solving Problems Related references Where to Get Help Optional Equipment and Replacement Parts Related tasks Shaking and Replacing the Ink Cartridges Replacing the Waste Ink Bottle Cleaning the Print Head Cleaning the Suction Cap Performing a Nozzle Check Adjusting the Height of the Platen Replacing the Head Cleaning Set Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air Filter Related topics Printing from a USB Memory Device Solving Printer Problems Check these sections if you have problems operating your product. Printer Does Not Turn On LCD Screen Shuts Off Parent topic: Solving Problems Printer Does Not Turn On If the printer does not turn on, try these solutions: • Make sure the power cable is securely connected. • Make sure the power outlet works by connecting the power cable for another electronic device. Parent topic: Solving Printer Problems LCD Screen Shuts Off If the LCD screen shuts off intermittently, the printer may be in sleep mode. Try these solutions: • Press any of the buttons on the control panel to reactivate the display. Then perform a hardware operation such as opening the printer cover or sending a job to the printer. 165

Section	Page
Contents	3
Introduction to Your Printer	10
Printer Features	10
Optional Equipment and Replacement Parts	11
Notations Used in the Documentation	12
Printer Part Locations	12
Printer Parts - Front/Top	13
Printer Parts - Inside	14
Printer Parts - Back	15
Control Panel and LCD Screen	16
Printer Usage Guidelines	19
Using Your Printer	19
Storing Your Printer	20
Handling Ink and Cleaning Cartridges	21
Handling White Ink	22
Handling T-shirts (Media)	23
Basic Printing	25
Overview of the Printing Process	25
Required Equipment	26
Pre-treating a T-shirt	28
Pre-treatment Solution Safety Precautions	28
Preparing the Pre-treatment Solution	29
Diluting the Pre-treatment Solution	32
Pre-treating a T-shirt with a Roller	32
Pre-treating a T-shirt with a Pre-treatment Machine	33
Fixing the Pre-treatment Solution (Heat Press)	34
Creating Your T-shirt Design	34
Data Creation and Transmission Guidelines	35
Printable Area for Each Platen	35
Preparing Your Printer	38
Attaching the Grip Pad to the Platen	39
Removing the Grip Pad from the Platen	43
Attaching or Removing Spacers	46
Installing the Platen	54
Attaching the Platen Frame Hooks	57
Loading a T-shirt	59
Loading a T-shirt on the Grip Pad	60
Loading a T-shirt on the Platen	63
Repositioning the T-shirt	68
Loading a Sleeve on the Sleeve Platen	69
Loading a Shirt on the Medium-Grooved Platen	73
Adjusting the Height of the Platen	78
Starting a Print Job	81
Cancelling a Print Job	82
Finishing a T-shirt	82
Removing a Printed T-shirt	82
Fixing the Ink	84
Fixing Conditions (Heat Press)	84
Fixing Conditions (Heat Tunnel)	85
Printing from a USB Memory Device	86
USB Memory Device Requirements	86
Connecting and Printing from a USB Memory Device	87
Maintenance	89
Maintenance Guidelines	89
Maintenance Safety Instructions	90
Print Head Maintenance	91
Performing a Nozzle Check	91
Cleaning the Print Head	94
Print Head Alignment	95
Aligning the Print Head	96
Fine-tuning Print Head Alignment	99
Using the Ink Cleaning Solution	100
Disposing of Used Consumables and Optional Parts	102
Waste Ink Disposal Guidelines	102
Replacing the Waste Ink Bottle	103
Cleaning the Suction Cap	107
Replacing the Head Cleaning Set	113
Replacing the Wiper Unit and Anti-drying Caps	114
Replacing the Flushing Pad	119
Washing the Ink Tubes	124
Shaking and Replacing the Ink Cartridges	128
Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air Filter	132
Cleaning Around the Print Head	138
Cleaning the Platen Path	141
Storing the Printer	144
Cleaning the Printer	145
Moving or Transporting the Printer	148
Transportation Preparation	149
Moving the Printer	149
Setting Up the Printer After Transport	151
Using the Control Panel Menus	152
Accessing the Printer's Menus	152
Maintenance Menu Settings	153
Printer Setup Menu Settings	155
USB File List Menu Settings	155
Printer Status Menu Settings	156
Administrator Menu Settings	156
Solving Problems	159
Product Status Messages	159
Solving Printer Problems	165
Printer Does Not Turn On	165
LCD Screen Shuts Off	165
Solving Printing Problems	166
Nothing Prints	166
Cannot Print Over a Network	167
Print Head Moves But Nothing Prints	167
Platen Height Error Is Displayed While Printing	168
Message Is Displayed After Cleaning the Encoder Strip (Carriage Scale)	168
Printing Is Slow or Stops Intermittently	169
Cannot Access the USB Memory Device	169
Red Light Shines Inside the Printer	169
Forgot the Network Password	170
Solving Print Quality Problems	170
Nozzle Check Pattern Prints Incorrectly	170
Overall Print Quality Is Poor	171
Lines Are Misaligned	172
Grainy or Unclear Printout	173
White Ink Quality Is Poor	173
Ink Stains Appear Outside the Printed Areas	175
Printer Status Sheet or Logs Print Incorrectly	175
Uninstall Your Product Software	175
Uninstalling Product Software - Windows	175
Uninstalling Product Software - Mac	176
Where to Get Help	177
Technical Specifications	178
Windows System Requirements	178
Mac System Requirements	179
Printer Specifications	180
Electrical Specifications	180
Environmental Specifications	181
Dimension Specifications	181
Ink Cartridge Specifications	182
Cleaning Cartridge Specifications	183
Pre-treatment Solution Specifications	184
Ink Cleaning and Tube Cleaning Solution Specifications	184
Safety and Approvals Specifications	185
Notices	186
Important Safety Instructions	186
General Product Safety Instructions	186
Ink Cartridge Safety Instructions	188
FCC Compliance Statement	189
Software License Terms	190
Binding Arbitration and Class Waiver	200
Trademarks	203
Copyright Notice	203
A Note Concerning Responsible Use of Copyrighted Materials	204