Epson SureColor F2100 Users Guide - Page 167

Cannot Print Over a Network, Print Head Moves But Nothing Prints, Solving Printing Problems

Page 167 highlights

• Make sure the USB cable length does not exceed 10 feet (3 m). Parent topic: Solving Printing Problems Related topics Printing from a USB Memory Device Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your printer is turned on. • Make sure you installed your printer's network software as described in the Network Guide. • If you are using TCP/IP, make sure the printer's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually. • Check your wired LAN router or access point to see if the LED for the port to which your printer is connected is on or flashing. If the link LED is off, try the following: • Make sure the Ethernet cable is securely connected to your printer and to your router, access point, switch, or hub. • Try connecting your printer to a different port or a different router, access point, switch, or hub. • Try connecting with a different Ethernet cable. • Try printing to your printer from another computer on the network. Parent topic: Solving Printing Problems Print Head Moves But Nothing Prints If the print head is moving and nothing prints, try these solutions: • Print a nozzle check pattern. If the pattern does not print correctly, clean the print head again. (If the printer has not been used for a long time the nozzles may be clogged.) • Clean the suction cap and perform a medium-level cleaning on all nozzles. Watch the waste ink tube to make sure that ink is flowing during the cleaning process. • Make sure the platen height is adjusted correctly. The printer cannot print if the platen is too far from the print head. Parent topic: Solving Printing Problems Related tasks Adjusting the Height of the Platen 167

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167
• Make sure the USB cable length does not exceed 10 feet (3 m).
Parent topic:
Solving Printing Problems
Related topics
Printing from a USB Memory Device
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your printer is turned on.
• Make sure you installed your printer's network software as described in the
Network Guide
.
• If you are using TCP/IP, make sure the printer's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Check your wired LAN router or access point to see if the LED for the port to which your printer is
connected is on or flashing. If the link LED is off, try the following:
• Make sure the Ethernet cable is securely connected to your printer and to your router, access point,
switch, or hub.
• Try connecting your printer to a different port or a different router, access point, switch, or hub.
• Try connecting with a different Ethernet cable.
• Try printing to your printer from another computer on the network.
Parent topic:
Solving Printing Problems
Print Head Moves But Nothing Prints
If the print head is moving and nothing prints, try these solutions:
• Print a nozzle check pattern. If the pattern does not print correctly, clean the print head again. (If the
printer has not been used for a long time the nozzles may be clogged.)
• Clean the suction cap and perform a medium-level cleaning on all nozzles. Watch the waste ink tube
to make sure that ink is flowing during the cleaning process.
• Make sure the platen height is adjusted correctly. The printer cannot print if the platen is too far from
the print head.
Parent topic:
Solving Printing Problems
Related tasks
Adjusting the Height of the Platen