Solving Problems
....................................................................................................................................
279
Checking for Software Updates
........................................................................................................
279
Product Status Messages
................................................................................................................
280
Status Menu Error Codes
.................................................................................................................
281
Running a Product Check
................................................................................................................
284
Resetting Control Panel Defaults
.....................................................................................................
286
Solving Setup Problems
...................................................................................................................
287
Product Does Not Turn On or Off
.................................................................................................
288
Noise After Ink Installation
...........................................................................................................
288
Software Installation Problems
....................................................................................................
288
Solving Network Problems
...............................................................................................................
289
Product Cannot Connect to a Wireless Router or Access Point
..................................................
289
Network Software Cannot Find Product on a Network
.................................................................
290
Product Does Not Appear in OS X Printer Window
......................................................................
291
Cannot Print Over a Network
.......................................................................................................
292
Cannot Scan Over a Network
......................................................................................................
293
Solving Copying Problems
...............................................................................................................
294
Product Makes Noise, But Nothing Copies
..................................................................................
294
Product Makes Noise When It Sits for a While
.............................................................................
295
Originals Do Not Feed From the Automatic Document Feeder
....................................................
295
Solving Paper Problems
...................................................................................................................
295
Paper Feeding Problems
.............................................................................................................
296
Paper Jam Problems Inside the Product
.....................................................................................
297
Paper Jam Problems in the Rear Paper Feed Slot
......................................................................
298
Paper Jam Problems in the Cassette
..........................................................................................
298
Paper Jam Problems in the Duplexer (Rear Cover)
.....................................................................
300
Document Jams in the Automatic Document Feeder
...................................................................
302
Paper Ejection Problems
.............................................................................................................
305
Solving Problems Printing from a Computer
.....................................................................................
305
Nothing Prints
..............................................................................................................................
305
Product Icon Does Not Appear in Windows Taskbar
...................................................................
306
Printing is Slow
............................................................................................................................
307
Solving Page Layout and Content Problems
....................................................................................
308
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