Epson WF-R4640 User Manual - Page 325

Cannot Receive Faxes with a Telephone Connected to Your Product, Fax Memory Full Error Appears, Manual

Page 325 highlights

Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a connection has been made before you hang up. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Fax Memory Full Error Appears If you see an error message telling you that the product's fax memory is full, try these solutions: • If you set the product to save received faxes in the product's memory or inbox, delete any faxes you have already read. • If you set the product to save received faxes on a computer, turn on the selected computer. Once the faxes are saved on the computer, they are deleted from the product's memory. • If you set the product to save received faxes on a memory device, connect the selected memory device containing the save fax folder, to the product. Once the faxes are saved on the memory device, they are deleted from the product's memory. Note: Make sure the memory device has enough available memory and is not write protected. • If the memory is full, try sending a monochrome fax using the Direct Send feature or sending your faxes in smaller batches. • If the product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems Related references Output Settings - Fax Fax Sending Options 325

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Cannot Receive Faxes with a Telephone Connected to Your Product
If you cannot receive faxes when a telephone is connected to your product, try these solutions:
• Make sure your telephone is connected to your product's
EXT
port.
• Make sure the Receive Mode is set to
Manual
.
Note:
When answering a call that is a fax, wait until the product's LCD screen displays a message that a
connection has been made before you hang up.
Parent topic:
Solving Faxing Problems
Related tasks
Connecting a Telephone or Answering Machine
Using the Fax Setup Wizard
Fax Memory Full Error Appears
If you see an error message telling you that the product's fax memory is full, try these solutions:
• If you set the product to save received faxes in the product's memory or inbox, delete any faxes you
have already read.
• If you set the product to save received faxes on a computer, turn on the selected computer. Once the
faxes are saved on the computer, they are deleted from the product's memory.
• If you set the product to save received faxes on a memory device, connect the selected memory
device containing the save fax folder, to the product. Once the faxes are saved on the memory device,
they are deleted from the product's memory.
Note:
Make sure the memory device has enough available memory and is not write protected.
• If the memory is full, try sending a monochrome fax using the
Direct Send
feature or sending your
faxes in smaller batches.
• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full
error may appear. Clear any product errors, then ask the sender to resend the fax.
Parent topic:
Solving Faxing Problems
Related references
Output Settings - Fax
Fax Sending Options
325