Epson WorkForce Enterprise WF-C21000 Users Guide - Page 400
Line of Dots Appears in All Scanned Images, Straight Lines in an Image Appear Crooked, Parent topic
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• Remove any lint or dirt from your original. • Clean the scanner glass. • Do not press on the original or the document cover with too much force. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Related topics Placing Originals on the Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass. • Make sure any interface cables are securely connected at both ends. If you are scanning from the ADF, make sure the ADF edge guides fit against the loaded originals. You can also try cleaning the ADF and scanning again. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning the Scanner Glass Cleaning the Automatic Document Feeder Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image, make sure to place your original straight when you scan it. If you are scanning from the ADF, make sure the ADF edge guides fit against the loaded originals. You can also try cleaning the ADF and scanning again. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning the Automatic Document Feeder 400