Epson WorkForce Enterprise WF-C21000 Users Guide - Page 408

Related references Basic Settings - Fax Fax Sending Options Related tasks Cleaning the Scanner Glass Cleaning the Automatic Document Feeder Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper size. If the message OK (Reduced Size) appears in the fax transmission report, the recipient's fax machine does not support A3-size documents. • If you are sending a fax using the scanner glass, make sure your original is placed correctly and that the correct paper size is selected on the control panel. • Clean the scanner glass and document cover. Parent topic: Solving Faxing Problems Related tasks Cleaning the Scanner Glass Related topics Placing Originals on the Product Received Fax is Not Printed If a received fax is not printed, try these solutions: • Make sure the product is free of errors. The product cannot print received faxes if an error has occurred with the product, such as a paper jam. • If the product has been set to save received faxes in the product's memory or inbox, received faxes are not automatically printed. Check the Receive Settings options on the product control panel and change them, if necessary. Parent topic: Solving Faxing Problems Related references Receive Settings - Fax 408