Epson WorkForce Enterprise WF-M21000 Users Guide - Page 360
LCD screen message, Condition/solution, USBXXX, EpsonNet Print Port, Public network
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LCD screen message Condition/solution To use cloud services, update the root certificate from the Epson Web Config utility. Access the Web Config utility and update the cloud service root certificate. Check that the printer driver is installed on the computer and that the port settings for the printer are correct. Make sure the printer port is correctly configured. In Windows, make sure the port is set to a USBXXX setting for a USB connection or EpsonNet Print Port for a network connection. Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct. The file name is already in use. Rename the file and scan again. Change the file name settings, move or delete the files, or change the file name on the shared folder. Scanned file(s) are too large. Only There is not enough disk space on the computer. Increase the XX page(s) have been sent. Check if free space on the computer. the destination has enough space. DNS error. Check DNS settings. Unable to connect to the computer. Make sure the address in the contacts list on the product and of the shared folder match. If the IP address of the computer is static and is set manually, change the computer name in the network path to the IP address. For example, change \\EPSON02\SCAN to \\192.168.XX.XX\SCAN. Make sure the computer is turned on and is not going to enter sleep mode. Temporarily disable the computer's firewall and security software. If this clears the error, check the security software settings. If Public network is selected as the network place, you cannot save the scanned images to the shared folder. Set the forward settings for each port. If you are using a laptop computer and the IP address is set as DHCP, the IP address may change when reconnecting to the network. Obtain the IP address again. Make sure the DNS setting is correct. The computer name and IP address may differ when the management table of the DNS server is not updated. Contact your network administrator and your DNS server administrator. 360