Epson WorkForce Enterprise WF-M21000 Users Guide - Page 365
Save/Forward Settings
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Code 325 326 328 329 330 332 333 334 341 350 422 423 Condition/solution There is not enough storage space available in the specified folder. Increase the storage space in the specified folder, delete unnecessary files, or lower the file size of the scanned image. The destination for scanning was wrong or the destination does not exist. From the Home screen, select Scan > Network Folder/FTP > Keyboard > Location and check the settings. The scanned image size exceeds the maximum limit for the Network Folder/FTP scan option. Lower the scanning resolution or increase the compression ratio. An FTPS/FTPS secure connection error has occurred. Check the location in the destination settings. Run Web Config and update the root certificate, and import or update the CA certificate. If the error cannot be cleared, disable certificate verification in the destination settings. There is not enough space available for saving the scanned files in the specified folder. Delete unnecessary files from the specified folder. The destination could not be found because the destination information was uploaded to the server before sending the scanned data. Select the destination again. An error occurred while sending the scanned data. A communication error has occurred while scanning. Make sure the product is connected to the computer or network correctly and that you installed Document Capture Pro or Document Capture. Make sure the Event Manager program is not being blocked by your firewall or security software. An FTPS/HTTPS certificate error has occurred. If the error cannot be cleared, disable certificate verification in the destination settings. An authentication error has occurred while faxing (models equipped with optional fax board). From the Home screen, select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings and check the settings for the folder selected in Destination. A communication error has occurred while faxing (models equipped with optional fax board). From the Home screen, select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings. Select the arrow icon at the end of an entry and check the Save/Forward Destination setting. You can also print a network status sheet to check the network connection. 365