Epson WorkForce Enterprise WF-M21000 Users Guide - Page 401
Scanned Image Quality Problems, Back of Original Image Appears in Scanned Image
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Related topics Placing Originals on the Product Scanned Image Quality Problems If you encounter quality problems with your scanned image, try these solutions: Image is Distorted or Blurry • Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the scanner glass. • Do not move your original or your product during scanning. • Clean the scanner glass and the ADF and remove and dirt or dust on your originals. • Do not press on the document cover or the original with too much force. • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original. • Increase the Resolution setting. • If the Image Type setting is Black & White, adjust the Threshold setting. • If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting. • If the Image Type setting is Black & White, select Text Enhancement. If the Image Type setting is Color or Grayscale, change the Text Enhancement setting to High. Image is Too Dark • Make sure you select the correct Image Type for your original. • If the Image Type is set to Auto, Color or Grayscale, adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor. Back of Original Image Appears in Scanned Image • Place a piece of black paper on the back of the original and scan it again. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original. • Select the Advanced Settings tab and adjust the Brightness setting. 401