Foscam FI8916W User Manual - Page 59

www.foscam.com 4 APPENDIX 4.1 Frequently Asked Questions NOTE: Always verify network connections are working by checking the status of the indicators on the network server, hub and network card. 4.1.1 I have forgoten the administrator username and/or password To reset the administrator username and password, press and hold down the RESET BUTTON for 10 seconds. Upon releasing the reset button, the username and password will return to the factory default administrator username and password. Please power on the camera before reset Default administrator username: admin Default administrator password: No password 4.1.2 Subnet doesn't match, dbclick to change If the IP Camera Tool shows the error "Subnet doesn't match, dbclick to change!", select Obtain IP from DHCP server. If this error still exists after obtaining an IP from the DHCP server, check the local area connection of your computer and verify the subnet and gateway of the camera which should be the same subnet of your computer. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 58 58