GE JXGB90S Use and Care Manual - Page 34

Safety Instructions, Operating Instructions, Care and Cleaning, Consumer Support

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Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Burners do not light Possible Causes What To Do Plug on cooktop is not completely inserted in the electrical outlet. • Make sure electrical plug is plugged into a live, properly grounded outlet. Gas supply not connected or turned on. • See the Installation Instructions section. A fuse in your home may be blown or the circuit breaker tripped. • Replace the fuse or reset the circuit breaker. Igniter orifice in burner body • Remove the obstruction. may be clogged. Burner parts not replaced correctly. • See Sealed Burner Modules in the Care and cleaning of the cooktop section. Slits in the burner head may • Use a small sewing needle or paper clip to unplug. be clogged. Burners have yellow or The combustion quality yellow-tipped flames or of burner flames needs flames lift off the port to be determined visually. Burner parts not replaced correctly. A-Yellow flames B-Yellow tips on C-Soft blue flames Call for service outer cones Normal for natural Normal for LP gas gas • If burner flame looks like A, call for service. Normal burner flames should look like B or C, depending on the type of gas. NOTE: The grill burner will show orange flames from grease drippings. • See Care and cleaning of the cooktop section. Burner flames make excessive noise Burner has not been used recently. • A "cold" burner ignited in the HI setting may have some flame "roar" or "lifting." This should dissipate after 4 to 5 minutes. Burner flames pulled toward vent grille Vent fan set at HI speed. • This is normal. If cooking performance is affected, change fan to a lower fan speed setting. 34

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Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Burners do not light
Plug on cooktop is not
•
Make sure electrical plug is plugged into a live, properly
completely inserted in the
grounded outlet.
electrical outlet.
Gas supply not connected
•
See the
Installation Instructions
section.
or turned on.
A fuse in your home may be
•
Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Igniter orifice in burner body
•
Remove the obstruction.
may be clogged.
Burner parts not replaced
•
See Sealed Burner Modules in the
Care and cleaning
correctly.
of the cooktop
section.
Slits in the burner head may
• Use a small sewing needle or paper clip to unplug.
be clogged.
Burners have yellow or
The combustion quality
yellow-tipped flames or
of burner flames needs
flames lift off the port
to be determined visually.
A–Yellow flames
B–Yellow tips on
C–Soft blue flames
Call for service
outer cones
Normal for natural
Normal for LP gas
gas
•
If burner flame looks like
A
, call for service. Normal
burner flames should look like
B
or
C
, depending on
the type of gas.
NOTE:
The grill burner will show orange flames from
grease drippings.
Burner parts not replaced
• See
Care and cleaning of the cooktop
section.
correctly.
Burner flames make
Burner has not been used
• A “cold” burner ignited in the
HI
setting may have
excessive noise
recently.
some flame “roar” or “lifting.” This should dissipate
after 4 to 5 minutes.
Burner flames pulled
Vent fan set at
HI
speed.
• This is normal. If cooking performance is affected,
toward vent grille
change fan to a lower fan speed setting.
34