GE JXGB90S Use and Care Manual - Page 35

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support ge.com Problem Possible Causes What To Do Flames too high or too Adjust the low flame setting. 1 Light the top burners and low at the LOW setting continue turning all of Clockwise Counterclockwise NOTE: The right side LOW flames should be smaller the surface knobs to LOW. to reduce 2 Remove all 4 knobs. flame size to increase flame size than the left side, because 3 With a small flat-blade the left side can accommodate screwdriver, turn the valve the grill burner. Do not set screws clockwise to adjust the left side unless you decrease flame size, do not have a grill module. counterclockwise to increase flame size. Adjust until the flame is about the same height as the top of the burner. 4 Replace the knobs. Sparking sound persists Be sure the knob is after burner is turned off in the OFF position. • Remove knob by pulling it straight off the stem and check the bottom of the knob for any buildup of soil. Occasional sparking sound Changing blower speed. • This is a typical electrical switching noise. This is normal. Burner flames very large or yellow Burner parts not replaced correctly. • See Care and cleaning of the cooktop section. Flames are uneven Burner ports may be clogged. Flame setting may need to be adjusted. • See the Care and cleaning section. • See Flames too high or too low at the LOW setting in this Troubleshooting Tips section. Control knobs will not turn Controls improperly set. • To turn from the OFF position, push the knob in and then turn. The knob can only be turned in a counterclockwise direction. When the knob is at any other position, it can be turned in either direction without being pushed in. Fan does not work Cord improperly connected • Check connections. Turn on power at the fuse box. or power turned off. Fan comes on automatically Grill or griddle is being used. • This is normal. The fan will automatically turn on and operate continuously while the grill burner module is in use. Poor venting Clogged filter. House too airtight. Wall cap obstructed. Wall cap damper door stuck. Duct length exceeds recommended 100 equivalent foot maximum. • Clean filter per instructions. • Open a window slightly to provide fresh air source. • Remove blockage from exterior wall cap. • Check exterior wall cap damper door for free movement or obstruction. • Reduce number of elbows to simplify duct run. Areas of discoloration Food spillovers not cleaned • See the Care and cleaning section. on the cooktop before next use. Water won't boil • Cover pan with a lid. • Turn the downdraft fan OFF until the water begins to boil. 35