GE WSSH300GWW Owners Manual - Page 17

Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. WATER Water leaks Too many suds Water won't drain Possible Causes Fill hoses or drain hose is improperly connected Household drain may be clogged Constant water pressure to the fill hoses at the water source Oversudsing Type of detergent Very soft water Drain hose is kinked or improperly connected Water temperature is incorrect Household drain may be clogged Control is not set properly Water supply is improperly connected Water valve screens are stopped up Water does not enter washer or enters slowly House water heater is not set properly Water supply is turned off What To Do • Make sure hose connections are tight at washer and faucets and make sure end of drain hose is correctly inserted in and secured to drain facility. • Check household plumbing. You may need to call a plumber. • Tighten hoses at the faucets and turn the water off after each use. • Check condition of the fill hoses; they should be replaced every 5 years. • Use less detergent or low sudsing detergent. • Switch to a low-sudsing detergent and follow instructions on package. • Try less detergent. • Straighten drain hose and make sure washer is not sitting on it. • Top of drain outlet should be less than 8 ft. (2.5 m) above floor. • Check household plumbing. You may need to call a plumber. • Check water temperature control and adjust. • Make sure hoses are connected to correct faucets. • Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. • Make sure house water heater is delivering water at 120°-140°F (48°-60°C). • Turn on both hot and cold faucets fully. 17