HTC One mini User manual - Page 112

112 Sync, backup, and reset Reset Restarting HTC One mini (Soft reset) If HTC One mini is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem. 1. If the display is off, press the POWER button to turn it back on. If you've set up a lock screen, you need to unlock it. 2. Press and hold the POWER button, and then tap Restart. 3. When asked to confirm, tap Restart. HTC One mini not responding? If HTC One mini does not respond when you touch the screen or press the buttons, you can still restart it. Press and hold the POWER button for at least 10 seconds. HTC One mini then restarts. Resetting HTC One mini (Hard reset) If HTC One mini has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state - the state before you turned on the phone for the first time. The following will be removed from the phone when you do a factory reset: § Your Google Account § All accounts you've added in Settings > Accounts & sync and the data associated with these accounts § Personal data that you've created or synced to the phone such as your profile, contacts, messages, email, calendar events, and more § System and application data and settings § Downloaded apps Files such as your music, photos, videos, and documents will also be deleted if you select the Erase all data option. Be sure to back up any data and files you want to keep before you do a factory reset. A factory reset may not permanently erase all data from your phone, including personal information.