HP 0x2x16 HP IP Console Switch with Virtual Media User Guide - Page 88
Troubleshooting
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Troubleshooting Troubleshooting table Problem Troubleshooting The console switch is 1 Determine whether the console switch is powered on. not working properly. 2 Determine if all the cables are properly connected. The console switch hangs after reboot. Reboot the console switch again (turn the power off and back on again). The OSD is inaccessible. Press the Ctrl key twice. The local user cannot view the OSD flag. Preview the preferences selected in the OSD to determine if the local port display has been disabled or set to time-out. If the preferences are set not to display the OSD flag or to have the flag time-out, then the OSD flag does not appear. The local user cannot activate or view the OSD, and the OSD flag disappears. Be sure that the local port keyboard is connected properly and that the keyboard is valid. The OSD is distorted or not readable on the local port video display. Be sure that the monitor supports the refresh rate to which target server is set. The activity indicator light ("Console switch components" on page 6) does not appear when the console switch is powered on. • Be sure that the console switch is powered on and that the power source is valid. • Be sure that the cables are properly connected. The light blinks for a few seconds at power on, and then goes off for approximately 30 seconds. When the light is on, the console switch is functioning normally. The system does not recognize the cascaded console switches. Be sure that all the console switches are upgraded with the latest firmware. Servers are still listed although they have been disconnected. Perform the Run Diagnostics function from the Diagnostics dialog box, and click the Clear button. Troubleshooting 88
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