HP 1320 HP LaserJet 1160 and 1320 Series - User Guide

HP 1320 - LaserJet B/W Laser Printer Manual

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  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 1
    HP LaserJet 1160, 1320, 1320n, 1320tn, 1320nw Use
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 2
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 3
    hp LaserJet 1160 and hp LaserJet 1320 series printer User Guide
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 4
    information © 2004 Copyright Hewlett-Packard Development Company, L.P. services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademark credits Microsoft®, Windows®, and Windows
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 5
    2 WWW links for drivers, software, and support 2 User guide links ...2 Where to look for more information 2 Printer configurations ...3 hp LaserJet 1160 printer ...3 hp LaserJet 1320 printer ...3 hp LaserJet 1320n printer 4 hp LaserJet 1320tn printer 4 hp LaserJet 1320nw printer 4 Walk around
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 6
    3 Managing the printer Printer information pages ...28 Demo page ...28 Configuration page ...28 Supplies Status page ...28 Network Configuration page 28 Using the hp toolbox ...29 Supported operating systems 29 Supported browsers ...29 To view hp toolbox on Windows 29 To view hp toolbox on Mac
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 7
    85 Step 5: Is the printer communicating with the computer 85 Step 6: Does the printed page look like you expected 85 Contact HP support ...86 Status light patterns ...87 Common Macintosh problems 93 Troubleshooting PostScript (PS) errors 97 Paper handling problems ...98 Paper jam ...98
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 8
    ...140 Material safety data sheet ...141 Appendix C Warranty and licensing Hewlett-Packard limited warranty statement 143 Hewlett-Packard software license agreement 145 Limited warranty for print cartridge life 146 Appendix D HP parts and accessories Ordering supplies and accessories 148 10/100
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 9
    Saving toner ...151 Redistributing toner ...152 Changing the print cartridge 153 DIMMs (memory or font) ...155 Installing a memory DIMM (HP LaserJet 1320 series printer only 155 Testing the DIMM installation 158 Removing a DIMM ...158 Appendix E Service and support Hardware service ...162
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 10
    viii ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 11
    provides information on the following topics: ● Quick access to more information ● Printer configurations ● Walk around ● Printer control panel ● Media paths ● Print cartridge access ● Printer software ● Software for Windows ● Software for Macintosh computers ● Printer media specifications ENWW 1
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 12
    provide resources for additional information about the hp LaserJet 1160 and hp LaserJet 1320 series printers. WWW links for drivers, software, and support If you need to contact HP for service or support, use one of the following links. hp LaserJet 1160 printer ● In the United States, see http://www
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 13
    , XP 64-bit (printer driver only) ● Mac OS 9.1 and later (printer driver only) ● Power switch ● HP toolbox (provides printer status information, troubleshooting information, and printer configuration information) ● 26 PCL fonts hp LaserJet 1320 printer ● 22 ppm (Letter), 21 ppm (A4) ● First page out
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    , troubleshooting information, and printer configuration information) ● 46 HP fonts ● 35 PS fonts hp LaserJet 1320n printer The HP LaserJet 1320n printer includes an Internal HP Jetdirect network port instead of the IEEE-1284B parallel port. hp LaserJet 1320tn printer The HP LaserJet 1320tn printer
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 15
    identify the components of the hp LaserJet 1160 and hp LaserJet 1320 series printers. 1 Wireless light (HP LaserJet 1320nw printer only) 2 Toner light 3 Attention light 4 Ready light 5 GO button and light 6 CANCEL button 7 Output bin 8 Media support 9 Print cartridge door 10 Single-sheet priority
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 16
    light: (HP LaserJet 1320nw printer only) When the Wireless light is on solid, a wireless connection has been established. When the Wireless light is off, wireless operation is disabled. When the Wireless light is flashing, the printer is trying to establish a wireless connection. 2 Toner light
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    the first page on different media than the rest of the document. Media guides ensure that the media is correctly fed into the printer and that from the front of the printer, holds up to 250 sheets of 20 lb paper or other media. The main input tray supports paper with the following specifications:
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 18
    that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). The main input tray has both side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you are using. Straight-through
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    Output bin The output bin is located on the top of the printer. Printed media is collected here in the correct sequence when the straight-through output door is closed. The media support provides improved stacking for large print jobs. Use the output bin when printing normal and large, collated
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    The print cartridge door is located on the front of the printer. You must open the print cartridge door to access the print cartridge, clear jams, and clean the printer. To open the print cartridge door, grasp the center and pull the print cartridge door toward you. 10 Chapter 1 Printer basics
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    /. ● Windows XP (32-bit) ● Windows XP (64-bit) (printer driver only) ● Mac OS 9.x (printer driver only) ● Mac OS X v10.1 (printer driver only), v10.2 and later Apple encourages OS X v10.0 users to upgrade to v10.1 or later. Installing printer software The following sections provide instructions for
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 22
    select the INF file. f. Click HP LaserJet 1160 or HP LaserJet 1320 series printer, and click OK to begin the installation. 7. Follow the on-screen instructions to complete the software installation. To install printer software for Windows XP (64-bit) and Windows Server 2003 See the operating system
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 23
    Windows XP 1. In the Windows task bar, click Start, and click Printers and Faxes. 2. Right-click the HP LaserJet 1160 or HP LaserJet 1320 series printer for this printer: in the software application, in the printer driver, and in the HP toolbox. For the HP LaserJet 1320 series printer, you can
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 24
    drivers HP LaserJet 1160 printer ● host-based ● PCL 5e HP LaserJet 1320 series printer ● PCL 5e ● PCL 6 ● PS hp toolbox You can view the HP toolbox when the printer is directly connected to your computer or when it is connected to a network. You must have performed a complete software installation
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    Embedded Web server This feature is only available on the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The embedded Web server is available for the HP LaserJet 1320 series printer over the Internal HP Jetdirect network connection. With the embedded Web server, you can
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    Macintosh computers that is available for the HP LaserJet 1160 and HP LaserJet 1320 series printers. hp LaserJet 1160 printer The following sections describe how to access the Macintosh software for the HP LaserJet 1160 printer. Accessing the printer driver (Mac OS 9.1 and later) 1. From the Apple
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 27
    Description files (PPDs) PPDs, in combination with the Apple printer driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the HP LaserJet 1320 series printer CD. ENWW Software for Macintosh computers 17
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    variables over which Hewlett-Packard has no control. Before you purchase a large quantity of media, make sure that it meets the requirements specified in this user guide and in HP LaserJet printer family media guide. The guidelines can be downloaded from http://www.hp.com/support/ljpaperguide/ or
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    2 Printer connections This chapter provides information on the following topics: ● USB connections ● Parallel connections ● Network connections ● Wireless connections ENWW 19
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 30
    USB connections All HP LaserJet 1160 and HP LaserJet 1320 series printer models support USB connections. Connecting the USB cable 1. Plug the USB cable into the printer. 2. Plug the other end of the USB cable into the computer when prompted to do so during the software installation. 20 Chapter 2
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 31
    Parallel connections The HP LaserJet 1160 and HP LaserJet 1320 printer models support parallel connections. Connecting the parallel cable 1. Connect the parallel cable to the printer. 2. Connect the other end of the parallel cable to the computer. ENWW Parallel connections 21
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 32
    HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers can connect to networks through the Internal HP Jetdirect network port. The HP LaserJet 1320nw printer can also connect to 802.11b/g wireless networks. External network print servers are available for the HP LaserJet 1160 and HP
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 33
    to install the printer driver on all computers that connect to the network. Note Note The following procedures are for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers only. The Ethernet network must be functional before proceeding with the following instructions. Connect
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    Note 3. Click Next, and follow the instructions that the Installer provides to check and prepare the system, and install drivers, plug-ins, and software. This might take several minutes. Print a Network Configuration page When the printer is in the Ready state, press and hold the GO button for 5
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    Wireless connections The HP LaserJet 1320nw printer includes the IEEE 802.11b/g standard for wireless networking. The HP LaserJet 1160 and HP LaserJet 1320 series printer models also support the IEEE 802.11b/g standard for wireless networking and Bluetooth wireless connectivity options through
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    26 Chapter 2 Printer connections ENWW
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    3 Managing the printer This chapter provides information on the following topics: ● Printer information pages ● Using the hp toolbox ● Using the embedded Web server ● Wireless printing ENWW 27
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 38
    Note Network Configuration page The Network Configuration page is only available on the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The Network Configuration page provides information about the printer's network configuration, including the IP address, firmware revision
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    ● Configure the printer settings. ● View troubleshooting information. ● View online documentation. You can view the HP toolbox when the printer is directly connected to your computer or when using a supported network connection. You must have performed a complete software installation to use the HP
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 40
    The HP toolbox software contains these sections: ● Status tab ● Troubleshooting tab ● Alerts tab ● Documentation tab ● Advanced Printer Settings window ● Network window (available only for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers) Other links Each page in the HP
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 41
    up to two e-mail addresses to notify of printer status alerts. Follow the instructions on the screen to set up e-mail alerts. Administrative settings This page allows you to set the frequency of how often the HP toolbox checks for printer alerts. Three settings are available: ● Less often ● Normal
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 42
    default settings. Network window This option is only available for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. When you click the Network link on the Advanced Printer Settings page, a new window opens. Use this section to configure network settings. 32 Chapter
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    1320tn, and HP LaserJet 1320nw printers. The embedded Web server provides the same functions as the Advanced Printer Settings section of the HP toolbox. The main differences between using the embedded Web server and using the HP toolbox are the following: ● You do not need to install any software
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 44
    shows the information found on the printer Configuration page. ● Supplies Status. This page shows the life remaining of HP supplies and provides supplies part numbers. ● To order new supplies, click Order Supplies in the Other Links area on the left side of the window. ● To visit any web site, you
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 45
    to the product registration page on the HP web site. ● Order Supplies. Click this link to connect to the Sure Supply web site and order genuine HP supplies from HP or a reseller of your choice. ● Product Support. Connects to the support site for the HP LaserJet 1320 series printer. You can search
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 46
    Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired network connections. The HP LaserJet 1320nw printer has built-in wireless connectivity. For the other printer models, see 10/100 networking and wireless print servers for a list of available wireless print
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    4 Printing tasks This chapter provides information on the following topics: ● Manual feed ● Canceling a print job ● Understanding print quality settings ● Using EconoMode (saves toner) ● Optimizing print quality for media types ● Guidelines for using media ● Choosing paper and other media ● Loading
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    the main input tray (Tray 2). To print using manual feed, access the printer Properties or Printer Setup in your software application, and select Manual Feed (Tray 1) from the Source Tray drop-down list. See Printer Properties (driver) for instructions. After you have enabled the setting, feed the
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 49
    memory) or print spooler, delete the job there. Go to the Printer screen in Windows 98, Me, 2000, or XP, click Start, Settings, and Printers. Double-click the HP LaserJet 1160 or the HP LaserJet 1320 icon to open the window, select your print job, and click Delete. ● Desktop print queue (Mac
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 50
    how light or dark the print is on the page and the settings: ● 1200 dpi: (HP LaserJet 1320 series printer only) This setting uses ProRes 1200 toner) for more information. 1. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 51
    under these circumstances, you must install a new print cartridge, even if there is toner supply remaining in the cartridge. 1. To enable EconoMode, access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Graphics quality for instructions. 2. On the Paper/Quality tab
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 52
    printer's fuser. You can change the settings for the media that you are using to optimize the print quality. You can access the optimizing feature from the Paper tab in your printer driver, from HP Toolbox, or from the embedded Web server. The HP LaserJet 1160 and HP LaserJet 1320 series printers
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 53
    or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer. Paper usage Symptom Poor print quality or toner adhesion. Problems with feeding. Problem with paper Too moist, too rough, too smooth, or embossed. Faulty paper lot
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    heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature (200° C printers or other low temperature printers. Use only transparencies that are specified for use with HP LaserJet printers. Labels HP
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 55
    Envelopes that trap air may cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cut outs, adhesives compatible with the heat and pressure in the printer: 200° C (392° F). The extra flaps and strips might cause wrinkling, creasing
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 56
    , such as cockle, laid, or linen, might require the special fuser modes that are available on some printer models to achieve adequate toner adhesion. Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 57
    To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines: ● Avoid using low-temperature inks (the kind used with some types of thermography). ●
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 58
    for laser printers. See Printer media specifications for detailed paper and media specifications. Always test a sample of the media before you purchase large quantities. Your media supplier should understand the requirements specified in the HP LaserJet printer family print media guide (HP part
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 59
    is not designed for the temperatures of the printer's image fuser. Select media that can tolerate temperatures of 200° C (392° F) for 0.1 second. HP produces a selection of media that is designed for the HP LaserJet 1160 and HP LaserJet 1320 series printers. ● Do not use letterhead paper with low
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 60
    to press the GO button (blinking light). You must wait for the printer to stop before feeding another sheet of media. You can only feed one sheet of media at a time. Note 250-sheet input tray (Tray 2 or optional Tray 3) The input tray holds up to 250 pages of 75 g/m2 (20 lb
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 61
    Printing an envelope Note Only use envelopes that are recommended for laser printers. See Printer media specifications for more information. You must load envelopes one at -sheet priority input slot (Tray 1), and adjust the media guides to the width of the envelope. ENWW Printing an envelope 51
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    . If the envelope has a flap on the short edge, feed that edge into the printer first. Note 4. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 5. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 63
    are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Printer media specifications for more information. Be sure to set the correct media type in the printer settings as instructed below. The printer adjusts the fuser temperature according to the media
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 64
    and preprinted forms The HP LaserJet 1160 and HP LaserJet 1320 series printers can print on letterhead and preprinted forms that can withstand temperatures of 205° C (401° F). 1. Before feeding the media, open the single-sheet priority input slot, and adjust the media guides to the width of
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 65
    will pause. 4. Select the correct size in the printer settings. (Software settings can override printer Properties.) 5. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 6. On the Paper/Quality tab or the Paper tab
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    7. Print the document. To print using manual feed, see Manual feed. 56 Chapter 4 Printing tasks ENWW
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    two-sided printing is standard for the HP LaserJet 1320 series printer. Automatic two-sided printing supports A4, letter, and legal paper. provide instructions for the different operating systems. Windows To automatically print on both sides of the paper (HP LaserJet 1320 series printer only
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    Both Sides check box does not appear, perform the following steps: a. In Print Center (Printer Setup Utility for Mac OS X v10.3), click Printer queue. b. On the Menu bar, select Printers-Show Info. c. On the Installable Options menu, check Duplex Unit. d. Click Apply Changes. e. Close the menu. 58
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    -through output door is closed. Note ENWW 2. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 3. On the Device Settings tab, select the option to allow manual two-sided printing. 4. On the Finishing tab, select Print
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 70
    , and straighten the stack. Note The asterisk (*) in the illustration identifies the page corner. 8. Place the stack back in the input tray. The printed side should be facing up with the bottom edge towards the printer. 9. Press the GO button on the control panel to print side two. 60 Chapter
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    printing is not supported in Mac OS X. 1. Make sure that the straight-through output door is closed. 2. If Manual Duplex does not appear as a printer option, perform the following steps: a. Verify that hp Manual Duplex&Booklet (Classic) was selected when the software driver was installed with the
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 72
    1. Open the straight-through output door. Note 2. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 3. On the Device Settings tab, select the option to allow manual two-sided printing. 4. On the Finishing tab, select
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 73
    the first sheet printed. Mac OS 9 (HP LaserJet 1320 series printer) For the HP LaserJet 1320 series printer, two-sided printing is not supported in Mac OS X. 1. Open the straight-through output door. 2. If Manual Duplex does not appear as a printer option, perform the following steps: Printing on
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 74
    Verify that hp Manual Duplex&Booklet (Classic) was selected when the software driver was installed with the Custom Install option. b. Do a File-Print, select Plug-In Preferences, and click the right-facing arrow. The right-facing arrow changes to a down-facing arrow, and the hp Manual Duplex&Booklet
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    From your software application, access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 2. On the Finishing tab (the Layout tab for some Mac drivers), select the correct number of pages per sheet. Not all printer features are
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    the straight-through output door is closed. 2. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 3. On the Device Settings tab, select the option to allow manual two-sided printing. 4. On the Finishing tab (the Paper
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 77
    or Confidential printed diagonally across the first page or all of the pages of a document. Note 1. From your software application, access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 2. On the Effects tab (the Watermark
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    68 Chapter 4 Printing tasks ENWW
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    5 Maintenance This chapter provides information on the following topics: ● Cleaning the printer ● Changing the pickup roller ● Cleaning the pickup roller ● Changing the printer separation pad ENWW 69
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    . Over time, this buildup can cause print quality problems, such as toner specks or smearing, and paper jams. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path. WARNING! Cleaning the print cartridge area You do not need to clean the
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    2. With a dry, lint-free cloth, wipe any residue from the media path area and the print cartridge cavity. 3. Replace the print cartridge, and close the print cartridge door. 4. Plug the power cord back into the printer. ENWW Cleaning the printer 71
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    surface. 1. Make sure that the printer is idle and the Ready light is on. 2. Load the media in the input tray. 3. Print a cleaning page using one of the following methods: ● Access the HP toolbox. See Using the hp toolbox for instructions. Click the Troubleshooting tab, and click Print Quality Tools
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    supplies and accessories to order a new pickup roller. Failure to complete this procedure might damage the printer. 1. Unplug the power cord from the printer, and allow the printer to cool. 2. Open the print cartridge door, and remove the print cartridge. ENWW Changing the pickup roller 73
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    3. Remove the main input tray (Tray 2). 4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only). 5. Place the printer on the work surface with the front of the printer facing up. 74 Chapter 5 Maintenance ENWW
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    6. Pull the white tabs outward, and rotate the tabs up. 7. Slide the right tab to the right, and leave the tab in this position throughout the procedure. ENWW Changing the pickup roller 75
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    8. Slide the pickup roller assembly to the right, and remove the left end cap. 9. Remove the pickup roller. 76 Chapter 5 Maintenance ENWW
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    , and rotate the tab downward into position. 13. Push the right tab to the left, and rotate the tab downward into position. 14. Place the printer on the work surface with the top of the printer facing up. ENWW Changing the pickup roller 77
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    15. Close the front automatic two-sided path door. 16. Reinstall the print cartridge, and close the print cartridge door. 17. Plug the printer in to turn it back on. 78 Chapter 5 Maintenance ENWW
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    If you want to clean the pickup roller rather than replace it, follow the instructions below: 1. Remove the pickup roller as described in steps 1 through 9 of before you reinstall it in the printer (see steps 10 through 17 of Changing the pickup roller). ENWW Cleaning the pickup roller
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    pad Normal use with good media causes wear. The use of poor media might require more frequent replacement of the separation pad. If the printer regularly pulls multiple sheets of media at a time, you might need to change the separation pad. 1. Remove the main input tray (Tray 2). 2. Locate the
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    3. Remove the screws. 4. Remove the separation pad. ENWW Changing the printer separation pad 81
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    5. Insert the new separation pad. 6. Replace the screws. 82 Chapter 5 Maintenance ENWW
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    the following topics: ● Finding the solution ● Status light patterns ● Common Macintosh problems ● Troubleshooting PostScript (PS) errors ● Paper handling problems ● Printed page is different than what appeared on screen ● Printer software problems ● Improving print quality ● Clearing jams ● Wired
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 94
    print cartridge properly installed? See Changing the print cartridge. ● Is paper properly loaded in the input tray? See Loading media into the input trays. Yes If you answered yes to the questions above, go to Step 2: Is the Ready light on? No If the printer will not turn on, Contact HP support
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    not print, see Printer software problems. If you are using a Macintosh computer, see Common Macintosh problems. If you are using a PS driver, see Troubleshooting PostScript (PS) errors. If you are unable to resolve the problem, Contact HP support. Step 6: Does the printed page look like you
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 96
    Contact HP support ● In the United States, see http://www.hp.com/support/lj1160/ for the HP LaserJet 1160 printer, or see http://www.hp.com/support/lj1320/ for the HP LaserJet 1320 series printer. ● In other locations, see http://www.hp.com/. 86 Chapter 6 Problemsolving ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 97
    Status light patterns Light status legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Control panel light message Light status State of the printer Action Initialization/Startup While in the Startup state, the Go, Ready, and Attention lights cycle (at the rate of
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 98
    the sequences is requested, such as Cold Reset, the lights cycle as in the Initialization/Startup state. During the Reconfiguration process, pressing buttons has no effect. Ready The printer is ready with no job activity. To print a Configuration page, press and hold the GO button for 5 seconds
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 99
    process has been completed, the printer returns to the Ready state. Manual Feed or Continuable Error This state can be reached in the following circumstances: ● Manual feed ● Out of paper for the specified tray ● General continuable error ● Memory configuration error To recover from the error
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 100
    Control panel light message (continued) Light status State of the printer Fatal Error Action ● Turn off the printer, wait 10 seconds, and turn on the printer. ● If you are unable to resolve the problem, Contact HP support. Accessory Error (HP LaserJet 1320 series printer only) To display
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 101
    (continued) Light status State of the printer Toner Low The Go, Ready, and Attention lights act independently of the Toner Low state. Action Insert a new print cartridge. Toner Missing The print cartridge has been removed from the printer. Reinsert the print cartridge in the printer. Wireless
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 102
    panel light message (continued) Light status State of the printer Wireless Disabled The Go, Ready, Attention, and Toner lights act independently of the Wireless light. Action No action is necessary. Attempting to Establish Wireless Connection No action is necessary. The Wireless light blinks
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 103
    the Ready light is on. Verify that the printer driver is installed. Make sure the correct printer driver has been selected in the Chooser. Use the HP LaserJet driver for the HP LaserJet 1160 printer. Use the LaserWriter 8 driver for the HP LaserJet 1320 series printer. Reinstall the printer software
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 104
    of binary encoding. Select Options in the Page Setup dialog box to deselect substituted fonts. USB problems Symptom Unable to print from a thirdparty USB card. Possible cause Solution This error occurs when the software for USB printers is not installed. When adding a third-party USB card, you
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 105
    A USB-connected HP LaserJet printer does not appear in the Chooser. Possible cause This problem is caused by either a software or hardware component. The LaserWriter driver does not display USB devices in the Chooser. Solution Software troubleshooting ● Check that your Macintosh supports USB
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 106
    need to upgrade your Internal HP Jetdirect card to a version that supports Rendezvous. Tray 2 does not appear as an installed option, even though it is installed on the printer. (HP LaserJet 1320 series printer only) The ability to manually select installable options is supported only in Mac OS
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 107
    be sent to the printer. You may need to print your job at 600 dots per inch, reduce the complexity of the page, or install more memory. Select unlimited downloadable fonts from printer driver. Select unlimited downloadable fonts from printer driver. ENWW Troubleshooting PostScript (PS) errors 97
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 108
    problem: ● Paper jam ● Print is skewed (crooked) ● More than one sheet of media feeds through the printer at one time ● Printer does not pull media from the media input tray ● Printer using preprinted forms. ● See Page skew for more information. ● Adjust the media guides to the width and length of
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 109
    , reduce the number of multiple graphics). ● In the printer driver, set the media type to plain paper. This may cause toner to fuse improperly if using heavy media. ● Add printer memory. See Installing a memory DIMM (HP LaserJet 1320 series printer only). ● Narrow media or heavy media will slow
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 110
    text, or blank pages ● Page format is different than on another printer ● Graphics quality Garbled, incorrect, or incomplete text ● The wrong printer driver might have been selected when the software was installed. Make sure that the HP LaserJet 1160 or HP LaserJet 1320 printer driver is selected in
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 111
    the page format might change when you try to print using your new printer driver or settings. To help eliminate this problem, try the following: ● Create documents and print them using the same printer driver (printer software) and printer Properties settings regardless of which HP LaserJet printer
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 112
    Printer software problems Printer software problems Problem A printer driver for the HP LaserJet 1160 or HP LaserJet 1320 printer is not visible in the Printer folder An error message was displayed during the software installation The printer is in Ready mode, but nothing prints Return to Finding
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 113
    for more information. ● If the whole page is light, the print density adjustment is too light or EconoMode might be turned on. Adjust the print density, and disable EconoMode in the printer Properties. See Saving toner for more information. Toner specks ● The media might not meet HewlettPackard
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 114
    do not correct the problem, contact an HP-authorized dealer or service representative. Vertical lines The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge. See Changing the print cartridge for instructions. Gray background 104 Chapter
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 115
    the same spot on the page, install a new HP print cartridge. See Changing the print cartridge for instructions. ● The internal parts might have toner on them. See Cleaning the printer for more information. If the defects occur on the back of the page, the problem will probably correct itself after
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 116
    a wavy effect, the printer might need service. Print a configuration page. If the characters are improperly formed, contact an HP-authorized dealer or service representative. See How to contact HP for more information. ● Make sure that the media is loaded correctly and the media guides are not too
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 117
    , and try printing again. ● If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. See Printer media specifications for more information. ● Turn over the stack
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 118
    error in the software and the printer control panel lights. See Status light patterns for more printer for instructions. There might be loose toner in the printer after a media jam. This toner clears up after a few sheets print. Media jams might result in loose toner on the page. If you get any toner
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 119
    2. Open the straight-through output door. 3. Rotate the green pressure release levers downward. 4. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. ENWW Clearing jams 109
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 120
    5. Replace the print cartridge, and close the print cartridge door. CAUTION Input trays To clear a jam in the input trays, perform the following steps: Do not use sharp objects, such as tweezers or needlenose
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 121
    2. Rotate the green pressure release levers downward. 3. Open the single-sheet priority input slot (Tray 1) door. 4. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. ENWW Clearing jams 111
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 122
    5. Close the single-sheet priority input slot (Tray 1) door. 6. Open the main input tray (Tray 2). 7. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. 112 Chapter 6 Problemsolving ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 123
    8. If no media is visible, open the print cartridge door, remove the print cartridge, and rotate the upper media guide. Carefully pull the media up and out of the printer. 9. Close the main input tray (Tray 2). CAUTION Output bin Do not use sharp objects, such as tweezers or needlenose pliers, to
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 124
    With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. CAUTION Straight-through output path To clear a jam in the straight-through output path, perform the following steps: Do not use sharp objects, such as
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 125
    that is most visible (this includes the middle), and carefully pull it free from the printer. Note If you cannot grasp the media with your hands, perform the procedure in Print cartridge area. 4. Close the straight-through output door. Note The pressure release levers automatically close when
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 126
    CAUTION Automatic two-sided printing (duplexing) path To clear a jam in the automatic two-sided path, perform the following steps: Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Open the
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 127
    main input tray (Tray 2). 4. Push down on the green lever on the automatic two-sided path door on the front of the printer. 5. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. ENWW Clearing jams 117
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 128
    6. Close the automatic two-sided path door. 7. Reinsert the main input tray (Tray 2). 8. Open the automatic two-sided path door on the back of the printer. 118 Chapter 6 Problemsolving ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 129
    9. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. 10. Close the automatic two-sided path door. ENWW Clearing jams 119
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 130
    HP LaserJet 1320n, HP LaserJet 1320tn, or HP LaserJet 1320nw printer (Windows only), perform the following steps: ● On the Windows printer. ● If one of the lights is on solid, the printer is connected to the network. ● If both network lights are off, check the cable connections from the printer
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 131
    state (from 5 to 30 seconds). ● Two minutes after the printer reaches the Ready state, print another Network Configuration page, and check to see if a valid IP address is assigned to the printer. ● If the IP address is still zeros, Contact HP support. ENWW Wired network setup problemsolving 121
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 132
    122 Chapter 6 Problemsolving ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 133
    A Printer specifications This appendix provides information on the following topics: ● Environmental specifications ● Acoustic emissions ● Electrical specifications ● Physical specifications ● Printer capacities and ratings ● Memory specifications ● Port availability ENWW 123
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 134
    to 32.5° C (50° F to 90.5° F) ● Humidity: 20 to 80 percent (no condensation) Printer unplugged from an AC outlet: ● Temperature: 0° C to 40° C (32° F to 104° http://www.hp.com/support/lj1160/ or http://www.hp.com/support/lj1320/ for current information. 124 Appendix A Printer specifications ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 135
    as of April 1, 2004. Values are subject to change without notice. See http://www.hp.com/support/lj1160/ or http://www.hp.com/support/lj1320/ for current information. Configuration tested: HP LaserJet 1320 base unit, standard tray, A4 paper, and simplex continuous print. ENWW Acoustic emissions 125
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 136
    Watts * Instant on fuser technology ● Off:
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 137
    Note HP LaserJet 1320nw printer Power watts (average) ● During Ready (Standby) and PowerSave*: 6 Watts * Instant on fuser technology ● Off:
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 138
    Physical specifications Note Dimensions Weight (2,500-page cartridge installed) ● Width: 350 mm (16.8 inches) ● Depth: 352 mm (13.9 inches) ● Height: 256 mm (10.0 inches) HP LaserJet 1160 printer: 10.7 kg (23.6 lb) HP LaserJet 1320 series printer: 11.3 kg (24.9 lb) Values are current as of April
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 139
    size Media weight Base memory Upgrade memory expansion HP LaserJet 1320 series printer only Print resolution Duty cycle PCL PS HP LaserJet 1160 printer: ● 20 ppm (Letter), 19 ppm (A4) ● First page out in as low as 8.5 seconds HP LaserJet 1320 series printer: ● 22 ppm (Letter), 21 ppm (A4) ● First
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 140
    Memory specifications Base memory Upgrade memory expansion 16 MB RAM 100-pin, 66 MHz minimum speed 130 Appendix A Printer specifications ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 141
    Port availability USB Network (HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers only) Wireless (HP LaserJet 1320nw printer only) Parallel (HP LaserJet 1160 and HP LaserJet 1320 printers only) Compatible with USB 2.0 specifications RJ-45, Ethernet 10/100 802.11b/g ● IEEE-1284B
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 142
    132 Appendix A Printer specifications ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 143
    installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions experienced radio/TV technician. Any changes or modifications to the printer that are not expressly approved by HewlettPackard could void the user
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 144
    Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: Regulatory Model 3): Product Options: HP LaserJet a typical configuration with Hewlett-Packard Personal Computer
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 145
    Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name 4): Regulatory Model 3): Product Options: HP LaserJet 1320, HP LaserJet 1320n, HP LaserJet 1320tn/HP LaserJet 1320nw a typical configuration with Hewlett-Packard Personal Computer
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 146
    since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 147
    statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1160, HP LaserJet 1320, HP LaserJet 1320n, HP LaserJet 1320tn, HP LaserJet 1320nw -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 148
    Star® partner, Hewlett-Packard Company has determined that this product meets Energy Star® guidelines for energy efficiency. For more information, see http://www.energystar.gov/. Toner consumption EconoMode uses significantly less toner, which might extend the life of the print cartridge. Paper use
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 149
    , drum, and fuser) can be returned to Hewlett-Packard through the HP printing supplies returns and recycling program. This easy-to-use, free takeback program is available in over 48 countries/ regions. Multilingual program information and instructions are included in every new HP print cartridge and
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 150
    .com/ go/environment/. ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material safety data sheets 140 Appendix B Regulatory information
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 151
    Material safety data sheet Material safety data sheets (MSDS) can be obtained by contacting the HP LaserJet supplies website at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/index.html/. ENWW Material safety data sheet 141
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 152
    142 Appendix B Regulatory information ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 153
    C Warranty and licensing Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 1160 and HP LaserJet 1320 series printers DURATION OF LIMITED WARRANTY One year from date of purchase HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 154
    THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 144 Appendix C Warranty and licensing ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 155
    TERMS. HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett-Packard. License Grant. Hewlett-Packard grants you a license to use one copy of the Software. "Use" means storing, loading, installing
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 156
    specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and the print samples) or contact HP customer support. At HP's option, HP will either replace
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 157
    D HP parts and accessories This appendix provides information on the following topics: ● Ordering supplies and accessories ● 10/100 networking and wireless print servers ● Using HP print cartridges ● DIMMs (memory or font) ENWW 147
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 158
    cartridges for the HP LaserJet 1320 series printer. Q5949A (2,500-page cartridge Q5949X (6,000-page cartridge) A guide to using paper and other print media with HP LaserJet printers. 5963-7863 Note This document can be downloaded from http://www.hp.com/ support/ljpaperguide/. 148 Appendix D HP
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 159
    000 (LJ1160) Used to keep multiple RM1-1298-000 sheets from feeding through the printer path. Accessories 250-sheet paper feeder (Tray 3) This is an accessory for the HP LaserJet 1320 series printer. It provides an additional 250-sheet input tray. Q5931A ENWW Ordering supplies and accessories
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 160
    and wireless print servers hp LaserJet 1160 and hp LaserJet 1320 series printer Item and description HP Jetdirect 170x external print server for Ethernet (parallel port) HP Jetdirect 175x fast-Ethernet external print server (value line, USB port) Must be Version C or later. HP Jetdirect 300x print
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 161
    from software, interfacing, or parts not supplied by Hewlett-Packard. CAUTION Storing print cartridges Do not remove the print cartridge from its package until you are ready to use it. To prevent damage to the print cartridge, minimize its exposure to direct light. Some HP LaserJet print cartridge
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 162
    in cold water. Hot water sets toner into the fabric. 3. Reinsert the print cartridge into the printer, and close the print cartridge door. If the print is still light, install a new print cartridge. See Changing the print cartridge for instructions. 152 Appendix D HP parts and accessories ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 163
    the print cartridge 1. Open the print cartridge door, and remove the old print cartridge. See the recycling information inside the print cartridge box. CAUTION To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. 2. Remove the new print cartridge from the
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 164
    the print cartridge in the printer, making sure that the print cartridge is in position. Close the print cartridge door. CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric. 154 Appendix D HP parts and
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 165
    DIMMs (memory or font) The following sections provide instructions for installing, testing, and removing DIMMs. CAUTION Installing a memory DIMM (HP LaserJet 1320 series printer only) If you add memory (RAM only) to the HP LaserJet 1320 series printer, you can print more complex print jobs. To
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 166
    of the circuit board. The gold contacts should be pointing left and the cutouts should be at the top left and center left. 156 Appendix D HP parts and accessories ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 167
    bottom, should rotate inward. To snap the cam latches into place, press the handles toward each other. 7. Close the left side panel and the print cartridge door. 8. Plug the printer back in, and turn on the power switch. ENWW DIMMs (memory or font) 157
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 168
    CAUTION Testing the DIMM installation To test the DIMM installation, print a configuration page, and check the Total Memory specified on the page. See Printer information pages for more information. If all lights on the control panel are blinking, the DIMM installation was unsuccessful. Remove the
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 169
    3. To unlock the cam latches, press them outward. 4. Grasp the DIMM on the edge, gently pull straight out, and remove the DIMM from the printer. Note Store the DIMM in an antistatic bag. ENWW DIMMs (memory or font) 159
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 170
    5. Close the left side panel and the print cartridge door. 6. Plug all of the cables connected to the printer back in, and turn on the power switch. 160 Appendix D HP parts and accessories ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 171
    E Service and support This appendix provides information on the following topics: ● Hardware service ● Extended warranty ● Guidelines for repacking the printer ● How to contact HP ENWW 161
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 172
    the warranty period, Hewlett-Packard offers the following support options: ● Hewlett-Packard repair services: Hewlett-Packard will arrange to pick up the unit, repair it, and return it to you within 5 to 10 days, depending on your location. ● Hewlett-Packard authorized service provider: You can
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 173
    Care Pack up to one year from the date of purchase of the HP product. For more information, contact the HP Customer Care Service and Support group. See Quick access to more information. HP Care Pack options might be available after the standard warranty period has expired. Go to http://www.hpexpress
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 174
    DIMM (HP LaserJet 1320 series printer only) for more information. Static electricity can damage DIMMs. When handling DIMMs, wear a grounded, antistatic wrist strap. ● Remove and keep any cables, trays, and optional accessories installed in the printer. ● Remove and keep the print cartridge. To
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 175
    How to contact HP If you need to contact HP for service or support, use one of the following links: ● In the United States, see http://www.hp.com/support/lj1160/ for the HP LaserJet 1160 printer, or see http://www.hp.com/supportlj1320/ for the HP LaserJet 1320 series printer. ● World Wide, see http
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 176
    166 Appendix E Service and support ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 177
    79 print cartridge area 70 printer 70 clearing jams 108 configuration HP LaserJet 1160 printer 3 HP LaserJet 1320 printer 3 HP LaserJet 1320n printer 4 HP LaserJet 1320nw printer 4 HP LaserJet 1320tn printer 4 Configuration page 28 connecting to the network 22 conserving toner 151 contacting HP 165
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 178
    , print cartridge 151 light Ready 5 lights Attention 5 Go 5 status light patterns 87 Toner 5 Wireless 5 loading media 250-sheet input tray (Tray 2 or Tray 3) 50 single-sheet priority input slot (Tray 1) 50 M Macintosh common problems 93 PPDs 17 printing errors 94 software 16 troubleshooting 93 main
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 179
    65 network connections 22 Network Configuration page 28 network port, Internal HP Jetdirect location 5 Network window (HP toolbox) 32 Networking tab (embedded Web server) 34 O on/off switch 5 online help, printer Properties 13 operating systems, supported 11 optimizing print quality for media
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 180
    printer driver installing 11 Macintosh 16 Windows 14 printer drivers sites for download 2 printer information pages Configuration page 28 Demo page 28 Network Configuration page 28 Supplies Status page 28 printer media guides main input tray (Tray 2) 7 single-sheet priority input slot (Tray 1) 7
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 181
    from onscreen page 100 printer setup 84 printer software problems 102 printer-computer communication 85 Ready light 84 solutions 84 toner scatter outline 107 toner smear 105 toner specks 103 vertical lines 104 vertical repetitive defects 105 wave 106 wrinkles 107 Troubleshooting tab (HP toolbox) 30
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 182
    172 Index ENWW
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 183
  • HP 1320 | HP LaserJet 1160 and 1320 Series - User Guide - Page 184
    © 2004 Hewlett-Packard Development Company, L.P. www.hp.com *Q5927-90913* *Q5927-90913* Q5927-90913
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Use
HP LaserJet
1160, 1320, 1320n,
1320tn, 1320nw