HP 14-ac000 Maintenance and Service Guide - Page 5

Table of contents

1

Product description

.......................................................................................................................................

1

2

External component

identiﬁcation

..................................................................................................................

5

Display

....................................................................................................................................................................

5

Right side

...............................................................................................................................................................

6

Left side

.................................................................................................................................................................

8

Top

........................................................................................................................................................................

10

TouchPad

...........................................................................................................................................

10

Lights

.................................................................................................................................................

11

Buttons

..............................................................................................................................................

12

Keys

...................................................................................................................................................

13

Bottom

.................................................................................................................................................................

14

Labels

...................................................................................................................................................................

15

3

Illustrated parts catalog

..............................................................................................................................

17

Computer major components

..............................................................................................................................

17

Miscellaneous parts

.............................................................................................................................................

21

Display assembly subcomponents

......................................................................................................................

22

Mass storage devices

...........................................................................................................................................

24

4

Removal and replacement procedures preliminary requirements

....................................................................

25

Tools required

......................................................................................................................................................

25

Service considerations

.........................................................................................................................................

25

Plastic parts

.......................................................................................................................................

25

Cables and connectors

......................................................................................................................

25

Drive handling

...................................................................................................................................

26

Grounding guidelines

...........................................................................................................................................

26

Electrostatic discharge damage

........................................................................................................

26

Packaging and transporting guidelines

..........................................................................

27

Workstation guidelines

................................................................................

27

5

Removal and replacement procedures for Customer Self-Repair parts

.............................................................

29

Component replacement procedures

..................................................................................................................

29

Battery

...............................................................................................................................................

30

Optical drive

.......................................................................................................................................

31

v

Section	Page
Product description	9
External component identification	13
Display	13
Right side	14
Left side	16
Top	18
TouchPad	18
Lights	19
Buttons	20
Keys	21
Bottom	22
Labels	23
Illustrated parts catalog	25
Computer major components	25
Miscellaneous parts	29
Display assembly subcomponents	30
Mass storage devices	32
Removal and replacement procedures preliminary requirements	33
Tools required	33
Service considerations	33
Plastic parts	33
Cables and connectors	33
Drive handling	34
Grounding guidelines	34
Electrostatic discharge damage	34
Packaging and transporting guidelines	35
Workstation guidelines	35
Equipment guidelines	36
Removal and replacement procedures for Customer Self-Repair parts	37
Component replacement procedures	37
Battery	38
Optical drive	39
Removal and replacement procedures for Authorized Service Provider parts	41
Component replacement procedures	41
Bottom cover	42
Hard drive	45
eMMC drive	47
WLAN module	49
Memory module	51
RTC battery	52
USB board	53
Speakers	54
Power button board	56
Heat sink assembly	58
Fan	62
System board	63
TouchPad button board	68
Display assembly	69
Power connector cable	77
Using Setup Utility (BIOS) in Windows 7	79
Starting Setup Utility (BIOS)	79
Updating the BIOS	79
Determining the BIOS version	79
Downloading a BIOS update	79
Using Setup Utility (BIOS) in Windows 8.1	81
Starting Setup Utility (BIOS)	81
Updating the BIOS	81
Determining the BIOS version	81
Downloading a BIOS update	81
Using Setup Utility (BIOS) in Windows 10	83
Starting Setup Utility (BIOS)	83
Updating Setup Utility (BIOS)	83
Determining the BIOS version	83
Downloading a BIOS update	84
Synchronizing a tablet and keyboard (select products only)	85
Backing up, restoring, and recovering in Windows 7	87
Creating backups	87
Creating recovery media to recover the original system	87
What you need to know	87
Creating the recovery media	88
Creating system restore points	88
What you need to know	88
Creating a system restore point	88
Backing up system and personal information	88
Tips for a successful backup	89
What you need to know	89
Creating a backup using Windows Backup and Restore	89
Restore and recovery	90
Restoring to a previous system restore point	90
Restoring specific files	90
Restoring specific files using Windows Backup and Restore	90
Recovering the original system using HP Recovery Manager	90
What you need to know	90
Recovering using HP Recovery partition (select models only)	91
Recovering using the recovery media	91
Changing the computer boot order	91
Backing up, restoring, and recovering in Windows 8.1	93
Creating recovery media and backups	93
Creating HP Recovery media (select models only)	93
Using Windows tools	94
Restore and recovery	94
Recovering using HP Recovery Manager	95
What you need to know before you get started	95
Using the HP Recovery partition (select models only)	96
Using HP Recovery media to recover	96
Changing the computer boot order	96
Removing the HP Recovery partition (select models only)	97
Backing up, restoring, and recovering in Windows 10	99
Creating recovery media and backups	99
Creating HP Recovery media (select products only)	99
Using Windows tools	100
Restore and recovery	101
Recovering using HP Recovery Manager	101
What you need to know before you get started	101
Using the HP Recovery partition (select products only)	102
Using HP Recovery media to recover	102
Changing the computer boot order	103
Removing the HP Recovery partition (select products only)	103
Using HP PC Hardware Diagnostics (UEFI)	105
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	106
Specifications	107
Computer specifications	107
35.6-cm (14.0-in) display specifications	108
Hard drive specifications	109
DVD±RW SuperMulti DL Drive specifications	110
Statement of Volatility	111
Non-volatile memory usage	113
Questions and answers	115
Power cord set requirements	117
Requirements for all countries	117
Requirements for specific countries and regions	118
Recycling	121

HP 14-ac000 Maintenance and Service Guide - Page 5

Table of contents

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