HP 2000c HP 2000C Professional Series Color Printer - English User's Manual - Page 35

Printing a Diagnostic Test Testing Two-way Communication

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Troubleshooting Printing Problems Printing a Diagnostic Test Page Printing a Diagnostic Test Page The Diagnostic Test page is a useful tool for checking printer status. The test page includes information on the printer, built-in fonts, printheads, and ink cartridges. To print a Diagnostic Test page 1 With the printer on (power light on), press and hold down the power button. 2 Press the resume button 5 times. 3 Release the power button. Testing Two-way Communication If you are not sure whether two-way communication is working, you can test it using the HP 2000C Toolbox. To test two-way communication 1 Make sure the printer and computer are on. (Always turn the printer on first). 2 Open the HP 2000C Toolbox. For details, see "Using the HP 2000C Toolbox" in the "Using Your Printer Driver Software" section of this User's Guide. 3 Click the Services tab, then click Test Printer Communication. Follow the instructions on your computer screen. 38 Section 2 Problem Solving and Maintenance

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Troubleshooting Printing Problems
Printing a Diagnostic Test Page
The Diagnostic Test page is a useful tool for checking
printer status. The test page includes information on the
printer, built-in fonts, printheads, and ink cartridges.
To print a Diagnostic Test page
1
With the printer on (power light on), press and hold
down the power
button.
2
Press the resume
button 5 times.
3
Release the power
button.
Testing Two-way Communication
If you are not sure whether two-way communication is
working, you can test it using the HP 2000C Toolbox.
To test two-way communication
1
Make sure the printer and computer are on. (Always turn
the printer on first).
2
Open the HP 2000C Toolbox. For details, see “Using
the HP 2000C Toolbox” in the “Using Your Printer
Driver Software” section of this User’s Guide.
3
Click the
Services
tab, then click
Test Printer
Communication
. Follow the instructions on your
computer screen.
Printing a Diagnostic Test Page
38
Section 2
Problem Solving and Maintenance