HP 2210b ProtectTools - Windows Vista and Windows XP - Page 75

Short description

Details

Solution

Secure e-mail is

supported, even when

secure e-mail is not

specified in the User

Initialization Wizard or

when secure e-mail

configuration is disabled in

user policies.

Embedded security software and the

wizard do not control settings of an e-

mail client (Outlook, Outlook Express, or

Netscape).

This behavior is as designed. Configuration of TPM e-

mail settings does not prohibit editing encryption

settings directly in an e-mail client. Usage of secure e-

mail is set and controlled by 3rd-party applications. The

HP wizard allows linkage to the three reference

applications for immediate customization.

Running Large Scale

Deployment a second

time on the same PC or on

a previously initialized PC

overwrites Emergency

Recovery and Emergency

Token files. The new files

are useless for recovery.

Running Large Scale Deployment on any

previously initialized HP ProtectTools

Embedded Security system renders

existing Recovery Archives and

Recovery Tokens useless by overwriting

those XML files.

HP is working to resolve the XML-file-overwrite issue

and will provide a solution in a future SoftPaq.

Automated logon scripts

do not function during user

restore in Embedded

Security.

The error occurs after the user performs

the following actions:

●

Initializes owner and user in

Embedded Security (using the

default locations—

My

Documents

).

●

Resets the chip to factory settings

in the BIOS.

●

Reboots the computer.

●

Begins to restore Embedded

Security. During the restore

process, Credential Manager asks

if the system can automate the

logon to Infineon TPM User

Authentication. If the user selects

Yes

, the location of

SPEmRecToken is automatically

displayed in the text box.

Even though this location is correct, the

following error message is displayed:

No

Emergency Recovery Token is

provided. Select the token location

the Emergency Recovery Token

should be retrieved from.

Click the

Browse

button on the screen to select the

location, and the restore process proceeds.

Multiple-User PSDs do not

function in a fast-user-

switching environment.

This error occurs when multiple users

have been created and given a PSD with

the same drive letter. If an attempt is

made to fast-user-switch between users

when the PSD is loaded, the second

user's PSD is unavailable.

The second user's PSD will be available only if it is

reconfigured to use another drive letter or if the first user

is logged off.

The PSD is disabled and

cannot be deleted after

formatting the hard drive

on which the PSD was

generated.

The PSD icon is still visible, but the error

message

drive is not accessible

is

displayed when the user attempts to

access the PSD.

The user is not able to delete the PSD

and the following message is

displayed:

your PSD is still in use,

please be sure that your PSD contains

As designed: If a customer force-deletes or disconnects

from the storage location of the PSD data, the

Embedded Security PSD drive emulation continues to

function and will produce errors based on lack of

communication with the missing data.

Resolution: After the next reboot, the emulations fail to

load and user can delete the old PSD emulation and

create a new PSD.

ENWW

Embedded Security for HP ProtectTools

69

Section	Page
Introduction to security	7
HP ProtectTools features	8
Accessing HP ProtectTools Security	9
Achieving key security objectives	10
Protecting against targeted theft	10
Restricting access to sensitive data	10
Preventing unauthorized access from internal or external locations	11
Creating strong password policies	11
Additional security elements	12
Assigning security roles	12
Managing HP ProtectTools passwords	12
Creating a secure password	14
HP ProtectTools Backup and Restore	14
Backing up credentials and settings	14
Restoring credentials	16
Configuring settings	16
Credential Manager for HP ProtectTools	17
Setup procedures	18
Logging on to Credential Manger	18
Using the Credential Manager Logon Wizard	18
Logging on for the first time	19
Registering credentials	19
Registering fingerprints	19
Setting up the fingerprint reader	20
Using your registered fingerprint to log on to Windows	20
Registering a Java Card, USB eToken, or virtual token	20
Registering a USB eToken	20
Registering other credentials	20
General tasks	21
Creating a virtual token	21
Changing the Windows logon password	21
Changing a token PIN	21
Managing identity	22
Clearing an identity from the system	22
Locking the computer	23
Using Windows Logon	23
Logging on to Windows with Credential Manager	23
Adding an account	24
Removing an account	24
Using Single Sign On	24
Registering a new application	24
Using automatic registration	24
Using manual (drag and drop) registration	25
Managing applications and credentials	25
Modifying application properties	25
Removing an application from Single Sign On	25
Exporting an application	26
Importing an application	26
Modifying credentials	26
Using Application Protection	27
Restricting access to an application	27
Removing protection from an application	27
Changing restriction settings for a protected application	28
Advanced tasks (administrator only)	29
Specifying how users and administrators log on	29
Configuring custom authentication requirements	30
Configuring credential properties	30
Configuring Credential Manager settings	31
Example 1—Using the “Advanced Settings” page to allow Windows logon from Credential Manager	31
Example 2—Using the “Advanced Settings” page to require user verification before Single Sign On	32
Embedded Security for HP ProtectTools	33
Setup procedures	34
Enabling the embedded security chip	34
Initializing the embedded security chip	35
Setting up the basic user account	36
General tasks	37
Using the Personal Secure Drive	37
Encrypting files and folders	37
Sending and receiving encrypted e-mail	37
Changing the Basic User Key password	38
Advanced tasks	39
Backing up and restoring	39
Creating a backup file	39
Restoring certification data from the backup file	39
Changing the owner password	40
Resetting a user password	40
Enabling and disabling Embedded Security	40
Permanently disabling Embedded Security	40
Enabling Embedded Security after permanent disable	40
Migrating keys with the Migration Wizard	41
Java Card Security for HP ProtectTools	43
General tasks	44
Changing a Java Card PIN	44
Selecting the card reader	44
Advanced tasks (administrators only)	45
Assigning a Java Card PIN	45
Assigning a name to a Java Card	46
Setting power-on authentication	46
Enabling Java Card power-on authentication and creating an administrator Java Card	47
Creating a user Java Card	48
Disabling Java Card power-on authentication	48
BIOS Configuration for HP ProtectTools	49
General tasks	50
Managing boot options	50
Enabling and disabling system configuration options	51
Advanced tasks	53
Managing HP ProtectTools add-on module settings	53
Enabling and disabling smart card power-on authentication support	53
Enabling and disabling power-on authentication support for Embedded Security	54
Enabling and disabling Automatic DriveLock hard drive protection	55
Managing Computer Setup passwords	55
Setting the power-on password	56
Changing the power-on password	56
Setting the setup password	56
Changing the setup password	57
Setting password options	57
Enabling and disabling stringent security	57
Enabling and disabling power-on authentication on Windows restart	57
Device Access Manager for HP ProtectTools	59
Starting background service	60
Simple configuration	61
Device class configuration (advanced)	62
Adding a user or a group	62
Removing a user or a group	62
Denying access to a user or group	62
Allowing access to a device class for one user of a group	62
Allowing access to a specific device for one user of a group	63
Drive Encryption for HP ProtectTools	65
Encryption management	66
User management	67
Recovery	68
Troubleshooting	69
Credential Manager for HP ProtectTools	69
Embedded Security for HP ProtectTools	72
Device Access Manager for HP ProtectTools	78
Miscellaneous	79
Glossary	83

HP 2210b ProtectTools - Windows Vista and Windows XP - Page 75

the Emergency Recovery Token

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