HP 2700n HP Color LaserJet 2700 - Software Technical Reference - Page 244
ACCESSDENIEDUTILITY.EXE, FixErr1714 utility
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Engineering Details If the File to E-mail utility is not successful for any reason (for instance, if the new message is cancelled or Web-based e-mail software is used), all the files are copied to a desktop folder named HpCCC, possibly with a string of 0's attached to the end. Zip these files and then e-mail them separately. ACCESSDENIEDUTILITY.EXE CCC agents use this utility when customers call in with registry "access denied" problems. This utility is generally in the following circumstances: ● To fix the registry access-denied issues ● Not very useful because the Shield plug-in already does this. ● CCC requested this utility to ship anyway ● No command line options exist, just double-click. ● No logging takes place FixErr1714 utility CCC agents use this utility when customers call in with MSI error 1714, which occurs when a user different from the installing user attempts to uninstall the product. ● This utility might fix the 1714 problem; some evidence exists that this utility might not work in all cases. ● No command- line options exist, just double-click. ● No logging takes place. ● No user interface exists. 226 Chapter 6 Engineering Details ENWW