HP 3000dn HP Color LaserJet 3000 Printer - Software Technical Reference - Page 54
Mac OS 9 Classic support, Macintosh printing system
UPC - 829160972251
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● Mac OS 9 Classic support ● Macintosh printing system Mac OS 9 Classic support HP does not fully support Mac OS 9 (Mac OS X Classic). It is not a native operating system but a virtual operating system running on top of Mac OS X (HP software is designed and tested for native operating systems). Additionally, no support is offered for Virtual PC, which is also a virtual operating system. Information that HP has about specific issues related to the Mac OS X Classic environment or printdriver files can be relayed to customers. At this time, support offered for Mac OS 9 Classic is on a "best effort" basis. HP understands that because certain Apple computers might not offer native Mac OS 9, Classic is the only option. "Best effort" support will attempt the following: ● Installation of the software and hardware ● Test installation to verify that the software and hardware work ● Limited troubleshooting When problems arise within the Mac OS X Classic environment, HP uses the following resources to resolve the problem: ● Internal resources, such as knowledge-base systems, engineers, and the resource desk ● Apple support ● The Web ● Known solutions If these resources do not resolve the problem, contact Apple or the virtual-operating-system vendor. While issues that occur with virtual operating systems are not supported, HP continues to offer full support for its products in native Mac OS 9, where the supplied product software is designed to support Mac OS 9 and is within the normal support period. Macintosh printing system The HP Color LaserJet 3000 printing system for Macintosh is composed of the Print Center for Mac OS X (V10.1.5 and later) and the Apple LaserWriter driver for Mac OS 9.2.2 (Mac OS X Classic), which are provided with the operating system, and HP-created PPD files. The driver uses these files to determine the features and postscript commands that the product supports. Bidirectional support in AppleTalk connections supports autoconfiguration of the software. The following are components that can be installed: ● The HP Color LaserJet Installer for Mac OS 9 V9.2.2 (Mac OS X Classic) and Mac OS X V10.1.5 and later ● SYSTEM/EXTENSIONS/PRODUCT DESCRIPTIONS (for Mac OS X Classic) ● LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/LANGUAGE.LPROJ (for Mac OS X) ● The HP Printer Selector (for Mac OS X V10.1.5 and later) ● Install notes 30 Chapter 2 Software description ENWW