HP 3380 HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Gui - Page 89
Media-handling problems - parts
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English Media-handling problems CAUTION Use the information in this table to solve problems that involve jammed print media. Use only your hands to remove jammed media. Using other objects can damage the internal parts. Cause Media has jammed in the device paper path. Solution (HP LaserJet 3015 all-in-one and HP LaserJet 3030 all-in-one) Push the print-cartridge-door release, and then open the top cover. Grasp the handle of the print cartridge. Remove the print cartridge, and then set it aside. (Do not expose it to light any longer than necessary. Place the print cartridge in a paper bag or other opaque container until you can place it back in the device.) With both hands, grasp the side of the media that is most visible (this includes the middle), and then carefully pull it free from the device. After you have removed the jammed media, replace the print cartridge, and then close the top cover. You might need to restart the device after removing jammed media. (HP LaserJet 3380 all-in-one) Open the printcartridge door and the straight-through output door. Rotate the green pressure release levers at the back of the device downward. If you can remove the media from the front of the machine without removing the print cartridge, do so. Otherwise, remove the print cartridge, and then grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device. Replace the print cartridge, and then close the print-cartridge door and the straight-through output door. You might need to restart the device after removing jammed media. Note Make sure that the media meets HP media specifications. See the HP LaserJet Printer Family Print Media Guide at the following website: http://www.hp.com/support/ljpaperguide. ENWW Media-handling problems 87