HP 3600n HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 132
Basic troubleshooting checklist, Factors that affect printer performance - color laserjet 3600 troubleshooting
UPC - 829160888712
View all HP 3600n manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 132 highlights
Basic troubleshooting checklist If you are experiencing problems with the printer, use the following checklist to identify the cause of the problem: ● Is the printer connected to power? ● Is the printer on? ● Is the printer in the Ready state? ● Are all necessary cables connected? ● Do any messages appear on the control panel? ● Are genuine HP supplies installed? ● Were recently replaced print cartridges installed correctly, and was the pull tab on the cartridge removed? For additional information about installation and setup, see the printer getting started guide. If you cannot find solutions to printer problems in this guide, go to the appropriate Web site: ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000 ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600 ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800 Factors that affect printer performance Several factors affect the time it takes to print a job: ● Maximum printer speed, measured in pages per minute (ppm) ● The use of special paper (such as transparencies, heavy paper, and custom-size paper) ● Printer processing and download time ● The complexity and size of graphics ● The speed of the computer you are using ● The USB connection ● The printer I/O configuration ● The amount of printer memory installed ● The network operating system and configuration (if applicable) ● Printer personality (HP JetReady, PCL, or PS) NOTE Although additional printer memory can resolve memory problems, improve how the printer handles complex graphics, and improve download times, it will not increase maximum printer speed (ppm). 118 Chapter 8 Problem solving ENWW