HP 4400 HP Enterprise Virtual Array Updating Product Software Guide (XCS 10000 - Page 4

Saving array configuration data 39 Task checklist...40 3 Upgrading the Enterprise Virtual Array 43 Step 1. Checking the health of the Enterprise Virtual Array 43 Step 2. Configure User-Initiated Service Mode (UISM 45 Step 3. Disabling array passwords 46 Step 4. Halting all host access to the array for an offline upgrade 46 Step 5. Upgrading the controller software 47 Resetting the I/O module...56 Step 6. Upgrading the disk drive firmware 57 Upgrading firmware on all disks 58 Upgrading firmware on a single disk 62 Step 7. Entering array passwords 62 Enabling password access in HP P6000 Command View 63 Step 8. Resuming array operation 63 Task checklist...65 4 Troubleshooting 66 HP P6000 Command View...66 HP P6000 Command View with a management server 66 HP P6000 Command View errors 66 View is not set or view list is null 66 HTTP status 404, not found or status 503, no service 67 Unknown storage system 67 No storage systems found 68 Creating disk groups with double protection level 69 Security credentials configuration 69 Upgrading the disk drive firmware 69 Selecting an array ...70 Disabling DR group failsafe mode 71 Downloading the controller software file 71 Invalid firmware image file (Status code 21006 71 Bad image header (Status code 65 72 Offline array ...72 Multiple resynchronizations ...72 5 Support and other resources 74 Contacting HP...74 HP technical support...74 Subscription service...74 Documentation feedback...74 Related information...74 Documents...74 Websites...74 Typographic conventions...75 Index...76 4 Contents