HP 4700n Service Manual - Page 425

SR14 SR8001 SL8001 Paper loop sensor 2 Paper reversing sensor Duplexing solenoid Jam locations by error message Use Table 7-3 Error messages and associated jam locations on page 405 table to identify jam locations and to help pinpoint and clear specific paper jams. See Figure 7-2 Jam locations on page 403 for jam locations. Table 7-3 Error messages and associated jam locations Error message 13.01.00 JAM IN TRAY X Jam location 5; printer 13.02.00 JAM IN TRAY X 4 or 5; printer 13.09.00 JAM IN TOP COVER AREA 1; printer Action A 13.01.00 jam occurs when the paper is late in arriving at the paper leadingedge sensor (SR12) in the paper feed assembly. This event could be a no pick resulting in the absence of media in the paper path, or could be a sheet that was delayed and jammed somewhere in the feed area between the specified tray and the paper feed assembly. If the jam occurs during a multiplepage document, media might arrive in the fuser, but the jam is still a result of the media arriving late to the paper leading-edge sensor (SR12) from the specified tray. The printer will not boot up if a 13.01.00 jam occurs. A 13.02.00 jam occurs when the paper leading-edge sensor (SR12) has been triggered, but never clears. The media remains in the registration assembly. After opening and closing the front covers and ETB, the printer can boot up when a 13.02.00 error exists, if the sensor is stuck or media remains in the sensor. A 13.09.00 jam occurs when the media has successfully left the paper pick unit, cleared the paper leading-edge sensor (SR12), and arrived at the fuser, triggering the fuser paper sensor (SR1). If the fuser paper sensor (SR1) does not detect the end of the page by a specified time, this will cause a 13.09.00 error message. WARNING! The fuser is hot, wait 10 minutes for it to cool down. 13.0A.00 JAM IN TOP COVER AREA 1; printer A 13.0A.00 jam occurs when the printer is trying to deliver sheets to the ENWW Paper path troubleshooting 405