HP 6100 HP 4x00/6x00/8x00 Enterprise Virtual Array User Guide (5697-0733, Marc - Page 47
Problem isolation, HSV controllers
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Table 15 30-10010-02 loop switch port status indicators SFP status indicator (Green) Off On On Port bypass indicator (Amber) Description Off Indicates that the port does not have an SFP installed and is bypassed by the loop. Off Indicates that the port is operating normally. The port and device are fully operational. On Indicates the that port is in a bypassed state. The port is non-operational due to loss of signal, poor signal integrity, or the Loop Initialization Procedure (LIP). NOTE: This condition is also normal when the SFP is present but not attached to a Fibre Channel drive enclosure node, or when the SFP is present and attached to only a cable assembly. Attaching the SFP to a device and plugging it into the port should initiate the LIP by the attached device. Off On Indicates a Tx fault. The port is non-operational due to an SFP transmitter fault, improperly-seated SFP, or another failed device. Problem isolation Table 16 (page 47) lists several basic problems and their solutions. Table 16 30-10010-02 loop switch basic troubleshooting Problem Recommended action SFPs are installed in ports but no indicators are lit. 1. Verify that the power cord is firmly seated in the switch and is connected to the power outlet. 2. Check the power indicator to verify that the switch is on. SFP is installed, but the Port Bypassed indicator is lit. SFP is installed, but the SFP status indicator and the Port Bypassed indicator are lit. Re-seat the SFP. If the same condition occurs, the SFP is probably faulty and should be replaced. This condition indicates that the switch is not receiving a valid Fibre Channel signal or that the switch is receiving an LIP. 1. Ensure that the switch is powered on. 2. Contact your HP authorized service representative for further assistance. SFP is installed and the SFP status indicator This condition indicates that the switch is receiving a valid Fibre Channel is lit, but the devices are not communicating. signal, but there are no upper level protocols active. 1. Verify that you are running the correct firmware on all storage system hardware. 2. Check the Loop Operational indicator. a. If the Loop Operational indicator is lit, the devices have completed initialization. b. If the Loop Operational indicator is off, the devices were not initialized. Disconnect the devices from the switch. Reconnect the devices one at a time. This allows you to isolate the device that is responsible for the loop failure. 3. Contact your authorized service representative for further assistance. HSV controllers Two controllers (HSV210-A/B or HSV200-A/B) are contained in each rack. Each controller is contained in a separate controller and provides the following features: • High-performance microprocessor • An Operator Control Panel (OCP) HSV controllers 47