HP 6127 HP Deskjet 6127 printer - (English) Network User Guide - Page 18

ethernet troubleshooting, printer will not print

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ethernet troubleshooting ethernet troubleshooting Click the option that best describes the problem: q The printer will not print. q You cannot browse to the printer's internal web page. q The printer cannot be detected during software installation. printer will not print Verify the following: q The printer is set up and powered on. q The print cartridges are installed. q The printer is on and the paper tray is loaded. q The printer is free of paper jams. If any of the above are problems, then click here. Answer the following questions: Is the Link light on and solid? Yes. Proceed to the next question. No. Verify the following: q You are not using a phone cord to connect the printer to the network. q The ethernet cable is securely connected to the printer. q The ethernet hub or router is on and working properly. q The computer that you are using is connected to the network. file:///C|/enu/ug_ethernet_problems_fs.html (1 of 3) [12/17/2002 1:00:34 PM]

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ethernet troubleshooting
ethernet troubleshooting
Click the option that best describes the problem:
●
The printer will not print
.
●
You cannot browse to the printer's internal web page
.
●
The printer cannot be detected during software installation
.
printer will not print
Verify the following:
●
The printer is set up and powered on.
●
The print cartridges are installed.
●
The printer is on and the paper tray is loaded.
●
The printer is free of paper jams.
If any of the above are problems, then click
here
.
Answer the following questions:
Is the Link light on and solid?
Yes
.
Proceed
to the next question.
No
.
Verify the following:
●
You are not using a phone cord to
connect the printer to the
network.
●
The
ethernet cable
is securely
connected to the printer.
●
The ethernet
hub
or
router
is on
and working properly.
●
The computer that you are using
is connected to the network.
file:///C|/enu/ug_ethernet_problems_fs.html (1 of 3) [12/17/2002 1:00:34 PM]