HP 6127 HP Deskjet 6127 printer - (English) Network User Guide - Page 19

cannot browse to the printer's internal web - blinking light

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ethernet troubleshooting Were more than four people printing to the printer at the same time ? Yes. Wait until the printer is idle, then reprint your document. No. Proceed to the next question. Does the Activity light blink when you try to print a document? Yes. If the document does not print, then click here for more troubleshooting. No. Verify the following: q The printer is selected in the application from which you are trying to print. q The computer is connected to the network. If you still cannot print then reset the printer to the factory default configuration. cannot browse to the printer's internal web page Verify the following: q You are not using a phone cord to connect the printer to the network. q The ethernet cable is securely connected to the printer. q The ethernet hub or router is on and working properly. q The computer that you are using is connected to the network. If you still cannot access the printer's internal web page, then follow these steps: 1. Print a network configuration page. 2. Find the printer's URL (item 2 on the configuration page). 3. Launch your Internet browser. file:///C|/enu/ug_ethernet_problems_fs.html (2 of 3) [12/17/2002 1:00:34 PM]

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ethernet troubleshooting
Were more than four people printing to the printer at the same time ?
Yes
. Wait until the printer is
idle, then reprint your
document.
No
. Proceed to the next question.
Does the Activity light blink when you try to print a document?
Yes
.
If the
document does not print,
then click
here for more
troubleshooting.
No
.
Verify the following:
●
The printer is selected in the
application from which you are
trying to print.
●
The computer is connected to the
network.
If you still cannot print then
reset the
printer to the factory default configuration
.
cannot browse to the printer's internal web page
Verify the following:
●
You are not using a phone cord to connect the printer to the network.
●
The
ethernet cable
is securely connected to the printer.
●
The ethernet
hub
or
router
is on and working properly.
●
The computer that you are using is connected to the network.
If you still cannot access the printer's internal web page, then follow these steps:
1.
Print a
network configuration page
.
2.
Find the printer's URL (item 2 on the configuration page).
3.
Launch your Internet browser.
file:///C|/enu/ug_ethernet_problems_fs.html (2 of 3) [12/17/2002 1:00:34 PM]