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HP 7650 User's Manual - Page 19

Find troubleshooting information, Director Help, Contents, HP Scanjet 7600 series scanner - scanjet troubleshooting

UPC - 829160621579

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Chapter 3 Find troubleshooting information For more information about resolving issues related to the TMA, and scanning slides or negatives, go to the onscreen Help in HP Director. Click Director Help and in the Contents tab, click the HP Scanjet 7600 series scanner heading. Open the folder by clicking the plus sign (+) and then click Troubleshooting, where you will find the Transparent materials adapter (TMA) problems section. 16 HP Scanjet 7600 series scanner

Section	Page
Contents	4
How to use the scanner	5
Scanner setup and initialization	5
Where to get additional information	5
Installing scanner software	5
How to use the HP Image Zone software	6
Front panel and accessories overview	6
Front panel buttons	7
Automatic document feeder (ADF)	8
Transparent materials adapter (TMA)	8
Scanning overview	8
Scan from the scanner front panel buttons	8
Scan from the HP Director	8
Scan from other software programs	8
Select original type — document or picture	9
Scan documents	9
Scan text for editing	10
Scan pictures	10
Save a document to a drive, disk, or CD	11
E-mail a scanned document or picture	11
Make copies	11
Cancel a scan	12
Use the Power Save button	12
Change scan settings	12
How to scan from the automatic document feeder	13
Choose acceptable media for the ADF	13
Load originals in the ADF	13
Scan two-sided documents from the ADF	14
Make copies from the ADF	14
How to scan slides and negatives	15
Tips for scanning transparent items	15
Plug in the transparent materials adapter (TMA) cable	15
Scan slides or negatives	16
Start the scanning process	16
Load slides into the TMA light source	16
Load negatives into the TMA light source	17
Complete the scanning process	18
Find troubleshooting information	19
Care and maintenance	20
Clean the scanner glass	20
Clean the transparent materials adapter (TMA)	20
Clean and maintain the automatic document feeder (ADF)	20
Order maintenance and scanner supplies	21
Troubleshooting	22
Scanner installation or setup problems	22
Use administrative privileges	22
Uninstall the software	22
Check the cables	22
Scanner initialization or hardware problems	23
Reset the scanner	23
Test the scanner hardware	23
Scanner has stopped working properly	24
Paper jams	24
Additional troubleshooting information	25
Product support	26
Accessibility Web site	26
HP Scanjet Web site	26
Support process	26
Phone support in the United States	27
Phone support in Europe, Middle East, and Africa	27
Other phone support worldwide	29
Regulatory information and product specifications	31
Scanner specifications	31
Transparent materials adapter (TMA) specifications	31
Automatic document feeder (ADF) specifications	32